Ebay claim from buyer, will ebay charge my account for the fees? - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Platform Discussions > eBay Discussion! > eBay Suspensions

eBay Suspensions General issues related to eBay Suspensions. Mostly geared towards eBay.com.

Reply
 
Thread Tools
  #1  
Old 09-30-2011
Subscribed [VIP]
 
Join Date: Jun 2011
Posts: 57
Thanks: 19
Thanked 1 Time in 1 Post
Activity: 0%
Longevity: 74%
iTrader: (0)
Default Ebay claim from buyer, will ebay charge my account for the fees?

Hey guys a buyer filed a claim today on ebay stating he didn't get the item. I provided a tracking number so the item is still on its way to the buyer. If lets say the buyer is fraudulent and pretends to have never received the item, will ebay side with him even though I provided a tracking number that states "item arrived" to the buyer?
My second question, if this same buyer were to win the case, ebay will put a negative in my account which is a given right?. The way I pay ebay fees is via a credit card that's automatically linked to ebay. Does ebay have the right to automatically charge my credit card without my consent for the negative balance due to the refund they would initiate to the buyer? Thanks in advance!
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 09-30-2011
Senior Member
 
Join Date: Mar 2011
Posts: 4,729
Thanks: 442
Thanked 914 Times in 720 Posts
Activity: 0%
Longevity: 75%
iTrader: (1)
Default

Yes

Reply With Quote
  #3  
Old 09-30-2011
Subscribed [VIP]
Threadstarter  
 
Join Date: Jun 2011
Posts: 57
Thanks: 19
Thanked 1 Time in 1 Post
Activity: 0%
Longevity: 74%
iTrader: (0)
Default

so they automatically charge my credit card on file? Damnnn
Reply With Quote
  #4  
Old 09-30-2011
Senior Member
 
Join Date: Mar 2011
Posts: 4,729
Thanks: 442
Thanked 914 Times in 720 Posts
Activity: 0%
Longevity: 75%
iTrader: (1)
Default

If you owe they will get it any way they can
Reply With Quote
  #5  
Old 09-30-2011
GreenBean's Avatar
Executive [VIP]
 
Join Date: Sep 2007
Posts: 42,343
Thanks: 5,612
Thanked 9,142 Times in 7,106 Posts
Activity: 0%
Longevity: 96%
iTrader: (6)
Default

Go read their T&S if you try to play their game.

Have to know who you fight
__________________
REAP WHAT YOU SOW. LIFE IS SO NOT FAIR.
Reply With Quote
  #6  
Old 09-30-2011
Subscribed [VIP]
Threadstarter  
 
Join Date: Jun 2011
Posts: 57
Thanks: 19
Thanked 1 Time in 1 Post
Activity: 0%
Longevity: 74%
iTrader: (0)
Default

Actually guys I had the buyer send payment MANUALLY to my paypal account, in other words, his payment was not done via ebay checkout. If this guy is scamming me, will ebay reject the claim seeing as he never even completed payment via their checkout?
Reply With Quote
  #7  
Old 09-30-2011
RedShootingStar's Avatar
Senior Member
 
Join Date: Sep 2011
Posts: 239
Thanks: 8
Thanked 31 Times in 24 Posts
Activity: 0%
Longevity: 72%
iTrader: (0)
Default

If it wasnt paid through ebay, then ebay has nothing to do with it. This would be a paypal only dispute.
Reply With Quote
  #8  
Old 09-30-2011
Subscribed [VIP]
Threadstarter  
 
Join Date: Jun 2011
Posts: 57
Thanks: 19
Thanked 1 Time in 1 Post
Activity: 0%
Longevity: 74%
iTrader: (0)
Default

I still put the tracking number in ebay's system and I said I shipped his item so basically if he escalates to a claim, an agent of ebays will read my comment. Even at that, ebay will still not refund him right?
Reply With Quote
  #9  
Old 09-30-2011
GreenBean's Avatar
Executive [VIP]
 
Join Date: Sep 2007
Posts: 42,343
Thanks: 5,612
Thanked 9,142 Times in 7,106 Posts
Activity: 0%
Longevity: 96%
iTrader: (6)
Default

How about telling ALL the facts to try to get correct help.

Mind-reading is too hard to do
__________________
REAP WHAT YOU SOW. LIFE IS SO NOT FAIR.
Reply With Quote
  #10  
Old 09-30-2011
Senior Member
 
Join Date: Sep 2011
Posts: 187
Thanks: 15
Thanked 13 Times in 12 Posts
Activity: 0%
Longevity: 73%
iTrader: (0)
Default

may I add to this question,
how is it possible that they can withdraw money from a credit card if thete's no money there? if even a cardholder can't how can they?
Reply With Quote
  #11  
Old 09-30-2011
Subscribed [VIP]
Threadstarter  
 
Join Date: Jun 2011
Posts: 57
Thanks: 19
Thanked 1 Time in 1 Post
Activity: 0%
Longevity: 74%
iTrader: (0)
Default

sorry guys, I'm all over the place... Anyways just to sum it up: buyer filed claim said he didn't get item (I provided tracking and the item says it arrived today), I had him initially pay me via paypal manually so therefore he did not use ebay's checkout system. In the comments section of the claim, I gave the tracking info and stated I shipped his item. Lets say worst case this gets escalated to a claim for an ebay agent to analyze, the claim will end in my favour because this was strictly paid outside of ebay right, regardless of my commenst in the claim?
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Buyer filed claim but left positive feedback on eBay Twocoolt PayPal Talk 2 02-24-2011 12:49 AM
the buyer didn't pay, but ebay charge me seller fees vlm eBay Fees 7 01-26-2011 04:09 PM
How to pay ebay buyer protection fees? pleasehelpme Credit Card Alternatives 7 12-12-2010 05:33 PM
Ebay claim a third party has accessed my account without my permission!!!!!!! lounger UK eBay & Paypal 12 03-24-2009 09:37 AM
Can I use Google Checkout to charge a buyer from Canada? HateEbay Payment Gateways 1 06-11-2008 01:24 PM


Aspkin Group

All times are GMT -5. The time now is 03:09 AM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58