I hope you learned your lesson NOT to sell foo-foo stuff like this. With that being said I will try to help you out. First of all if you buy software online and it is a china version, you can report it to microsoft and depending on who you talk to you can get anywhere from 20%-70%+ off a genuine version directly from them. In order for the buyer to get a hell of a deal on the real version they have to provide microsoft with the product, ebay seller name, shipping label, etc, basically anything they want (most of this is obtainable directly through ebay, or information you have already given them). Clearly this seller knows exactly what he is doing, but at the same time you both are at fault, which makes your selling business plan no worse than his buying plan. I would refund the buyer, and let them keep the money. There is no reason to sell this in the first place, so do not fight something you can not win. This is one of the most common issues on this forum that needs to stop. Selling software, headphone, etc., that are the "hot" and "in style" item are NEVER a good idea. Sure you can buy a dozen of them for $120 bucks, and profit over a thousand, but at the same time it only takes one buyer to realize you are selling these and report you to ebay or worse the company itself. So like I said before, you need to come up with a pretty good excuse on why you sold this to the buyer, and explain they can keep it and you will refund them their money. If you have a history on ebay of these items, I would say that you may be in deeper water than you thought.
Last edited by RedShootingStar; 10-04-2011 at 03:00 PM.
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Question after sale gone wrong 
