Hell, most of the time, I'd settle for speaking to a rep in the USA.
I don't say that out of any type of racism. The fact is, unless someone is EXTREMELY well versed in everyday conversation in a specific language, there will be a communications barrier. I don't need someone reading from a script. I already looked at the website and read the TOS. Now, I need someone who can actually UNDERSTAND what I am saying and help me to resolve the situation.
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