Suspended--Accused of account linked to someone who is not me!
I know you're supposed to search--and I tried this--I just couldn't find any posts with the combination of issues I'm experiencing. If I missed something, sorry about that.
I've been suspended for:
Your account was found to have the same or similar contact information
to the following previously suspended account: accountname
The account name that I'm supposed to have similar contact information to though is NOT me--and I have no idea who they are!
I've tried and tried and tried to explain to eBay that I have nothing to do with the suspended account they're saying I'm connected to. I've sent probably 7 emails to eBay. I've faxed records to Trust & Safety. But all I get back is something similar to:
"After investigating this matter thoroughly and reviewing your situation
a number of times, we have determined that the correct action has been
taken in this case. As such, it has been decided that your eBay account
will remain suspended."
To my knowledge, I've done nothing wrong. I have a perfect feedback record and really, really want to get my account back. Can anyone suggest any additional course of action? They think that I'm somehow connected to someone I'm not and I can't convince them otherwise.
It's pretty distressing--I'm really frustrated. Any assistance would be greatly appreciated.
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