Fax them? Hah!! Faxed them twice, 16-pages in total!!
Long story--short version: have an account of 10-yrs. w/over 500 ++ feedback got temp. suspended for violating a VeRO account (even though I have sold many of the same exact item I got suspended for w/great feeback-go figure) Faxed them docs. they requested and after patiently waiting the 1-week time-out they slapped me with my original registration address does not match my present address and now suspended indefinitely.
My original fax was 8-pages long -- copied all my utility bills online because I use paperless billing. That was not adequate. Emailed them several times explaining situation & was told to fax once again. I faxed a 2nd time another 8-pages and that again was not adequate. I was screaming at them via email & live help that the documents they are requesting are impossible to produce...I DO NOT live there anymore and to make matters worse, I use paperless billing on everything including bank statements.
I finally emailed them that if they do not find 16-pages worth of proof of who I am & where I live, that they might as well close the account -- I will NOT fax anymore docs. to them.
In this 3-week period of suspension, I opened numerous new accounts...some items sold...all accounts eventually got suspended. Didn't find this forum in time
This morning, to my surprise, I get an email from Ebay, that after careful evaluation they have decided to reinstate my account. Well Yah' Freak'n Hah'!! I listed all my items on my original account this morning...so far, so good.
Yes, accounts are not forever -- intend to open a ING Direct account and keeping those little index cards close-by for reference.
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