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eBay Suspensions General issues related to eBay Suspensions. Mostly geared towards eBay.com.

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  #1  
Old 07-26-2009
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Default mc081

Dear ,

We regret to inform you that your eBay account has been suspended due to concerns we have for the safety of the eBay community.

You may appeal the suspension by replying to this email.

Why have we suspended your account?

From experience we know that certain items and actions are more associated with fraudulent activity on eBay than others. As a precaution, we suspend an account if it gives us cause for concern. We then ask for more information from the member before we reinstate the account.

Please understand we're not accusing you of fraudulent behaviour. Our top priority is to ensure that eBay remains a safe and reputable place to buy and sell, so we'd just like to confirm some of the information you've given us.

An account suspension in these circumstances is covered under the eBay User Agreement, which you can read by copying this link into a new browser window:

Your User Agreement

During your suspension you are prohibited from using eBay in any way, including registering new accounts. Doing so may result in your permanent suspension. We have ended any open listings.

Please be advised that this suspension does not relieve you of your obligation to pay any fees that you may owe to eBay.

Here's what you can do now:

Please send us all of the following information so we can review your account:

1) Proof of name and address
2) Proof that the item/s you listed are in your possession
3) Confirmation of your up-to-date contact details

1) Proof of name and address

Please send us copies of BOTH of the following:

- government-issued photo identification (passport or driving licence)
- evidence of address (bank statement or utility bill).

You must send us PHOTOCOPIES, not originals as we can't return your documents. Clearly print your User ID on both documents so we can match them with your account quickly.

2) Proof that the item/s you listed are in your possession

Please send us ONE of the following for each of the items you've listed for sale on eBay:

- Receipt, bill of sale or agreement with your supplier

Please understand that we can't accept an invoice or order confirmation as proof that the item is in your possession.

3) Confirmation of your up-to-date contact details

Please print the following information on the cover sheet of your letter or fax:
__________
User ID:
Email address:
Full name:
Full address:
Contact phone number:
__________

Please send us the information requested to the fax number or address below.

Fax number: +44 (0)20 7681 2348

Postal address (photocopies only):

eBay Trust & Safety
Attn: Suspension Appeals
P.O. Box 9473
Dublin 15
Ireland


IS THERE ANY POINT SENDING THIS INFO? ITS A STEALTH ACCOUNT WHICH I THINK I TRIED TO BEFORE FULLY VERIFIED A STEALTH PAYPAL WHICH WAS STUPID OF ME

I CAN EASILY MAKE SOME DOCUMENTS TO FAX, PROBLEM IS I SOLD USELESS STUFF WHICH WAS LUYING ABOUT THE HOUSE JUST FOR A COUPLE OF QUICK SALES TO GET FEEDBACK UP

SHOULD I JUST FORGET AN MAKE A NEW STEALTH EBAY AND PAYPAL

Last edited by dburnside; 07-26-2009 at 04:59 PM.
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  #2  
Old 07-26-2009
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WTF, ebay uk is handing these out like prizes over the past 10 days. That paypal should have been verified.
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Old 01-08-2010
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As you say, luck of the draw...

I got one MC081 a while back, as soon as I tried to list, it cancelled listing, I am postive no links to other accounts (after all Im on my 27th account baby...and they are ALL running.)

I called them and they were like, send us ID, so I emailed them back and forth and in the end they just let me list and accounts ok now, I think it was computer generated as there was nothing dodgy about my info or what I was trying to list...............

factors were; used vcc, and tried to list about a week after it was made (not ideal), BUT it was linked to a verified paypal, so that wasnt the problem..so factors I think are either vcc or random thing they do....

As I said, I have made loads of accounts same way and got this hit only once, so far..
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Last edited by oompaloompa; 01-08-2010 at 02:12 PM.
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Old 01-11-2012
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Hi, i have one of the MC081 thingys

Pretty worried. Its a stealth account running three years, a proper business you may want to call it, my livelyhood.

Im about to fax/email/ my stealth docs.

how long do you think it will take them to re-instate?

in the meantime i have about 50 orders i cant even access due to the suspenstion ffs.
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  #5  
Old 01-11-2012
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Fax the documents, then go to live help, or call them..good luck
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Old 01-11-2012
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Quote:
Originally Posted by ssam View Post
Fax the documents, then go to live help, or call them..good luck
have you had success in the past?

Live help is usually useless as those people have ZERO power!

I get nervous on the phone as worried i will mess up my details.
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Old 01-11-2012
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Original post is from July 2009.
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Old 01-11-2012
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Quote:
Originally Posted by rsot View Post
Original post is from July 2009.
i know sir, but i have exactly same issue right now.
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Old 02-29-2012
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what happened in the end Ash?
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  #10  
Old 03-01-2012
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In the end I think Ash has not been on this site in quite some time.
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  #11  
Old 03-01-2012
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Ash bgash..
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  #12  
Old 03-06-2012
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I guess he got it fixed then
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