Most large chat systems have operators that run several chats at one time. eBay prob has them doing dozens at once. And they use shortcut keys you respond with pre recorded responses. Thats why the delay and why some of the replies seem robotic
As for complaining to eBay because seller is pulling a fast one on a sale, it probably wont be very productive. If you dont mind taking the time, thats fine. But its probably a time consuming venture
Tell the seller to honor his deal or you will leave negative. Point to other item telling them you know about it. But make sure that he is in fact trying to back out and not a misunderstanding.
Sellers have always tried to back out of sales because they were too low. Thats not fair play IMO
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