And he should also not create a new account at all...
or use any account until he has exhausted all avenues to get reinstated.
If you are a power seller, call them. There is a telephone number you can find if you poke around the internet and this site too I think. Talking to a real person beats the **** out of the random email responses.
That said, I had a super minor violation over a year ago over Google Checkout. It was a one shot deal and I told them I wouldn't do it again. They made me write a letter I wouldn't, fax them all kinds of information, etc. etc. and they locked down my Paypal account for suspicious activity.
After two months of going back and forth, Paypal released me, but EBAY gave me the same form letter as you.
And now I am a stealth EBAYer because they are *******s.
Try to exhaust your avenues of appeal first though, because one linked account and they won't reinstate you. And if you do decide to start a new account and they link it, whatever you do, don't admit it. They will just think it is a family member. If you admit guilt, they don't have mercy like a court. They just suspend you forever.
But they will gladly take your fees. When I was suspended, the first thing they said was to pay my fees in full before considering me for reinstatement. It is just a trick, but you have no choice.
Good luck.
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