another not as described dispute opened by the buyer
So I sell on aliexpress and sold an item a pair of shoes for 160$.
before shipping out ,I've checked the quality of the shoes and even took pictures. Shoes are in the perfect condition and new.
I sent the buyer invoice via paypal and she paid it.
Now when she received the shoes, she opened a dispute with paypal saying this
"Hi i ordered shoes i havr pictures of shoes very ruined the sole is tore i was tolded shoes were made. i want all my money back asap or buyer needs to pay for shipping because i payed for shipping and send better shoes if not i would like full refund thanks"
Because I didn't sell through ebay, what are my options??
How would I go about this case?
I assume that would be quite stupid to choose "Give refund and close dispute as she would keep the shoes and the money...
My paypal is US verified, real info used.
Last edited by GreenBean; 07-04-2012 at 07:42 AM.
Reason: Personal info removed
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