Paypal payments not even showing up at all

[blane86]

OK, I am a new seller, using an eBay account I have had for over a year, along with a paypal account that is just as old. (Buyer only until a few weeks ago) I have had my funds shown as "unavailable" in myebay until ship/track/delivery, but nothing shows up in PayPal, not even a pending payment. The first of the payments i received eventually said they would be available 1/19/13 (in EBAY), but still nothing listed from PayPal. my buyers are reporting the payments listed as "unclaimed". I checked to make sure the email address is correct, but am I missing something or should I continue to wait? Maybe call eBay?

[smokescreen]

Did you look at the detailed history and/or the search history function?

[user3657]

unclaimed means you need to update your paypal account to accecpt credit card payments. Paypal is really stupid and doesnt really let you know this...I forget exectly but your paypal might be setup as a personal account, you need to change it to a pro or merchant account(the next one up from personal) so you can accecpt payments via credit card. logon to your paypal account and up top it should say "type personal account" click this and upgrade. The money wont be in your account until you do this.

[rsot]

Originally Posted by user3657

unclaimed means you need to update your paypal account to accecpt credit card payments. Paypal is really stupid and doesnt really let you know this...I forget exectly but your paypal might be setup as a personal account, you need to change it to a pro or merchant account(the next one up from personal) so you can accecpt payments via credit card. logon to your paypal account and up top it should say "type personal account" click this and upgrade. The money wont be in your account until you do this.

Good point.

Also make SURE that you have correctly typed your e-mail address in the your seller listing...common error to mistype the pp e-mail address....