Nice action by paypal - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Platform Discussions > PayPal Talk

PayPal Talk PayPal Forums. General issues related to PayPal.

Reply
 
Thread Tools
  #1  
Old 02-16-2013
Senior Member
 
Join Date: Feb 2013
Posts: 61
Thanks: 11
Thanked 15 Times in 10 Posts
Activity: 0%
Longevity: 64%
iTrader: (0)
Default Nice action by paypal

A few days ago one of my accounts had a charge back from an ebay sale of close to 3K.

When they originally paid paypal held the money for 3 days before releasing it, it was a credit card payment not an echeck but after the 3 days it cleared. After I got the all clear I shipped the item, never got feedback but never got a complaint from the customer, so never really did pay attention to it after that.

Anyways after 2 months the customer decided to do a chargeback with their credit card company (yeah free xmas shopping) and my account went negative 3K... I figured what the hell here we go PP is going to screw me on this one, but I complied and provided them with tracking and proof of signature receipt at the buyers confirmed address. I never really did think that they would take my side on this but I guess they did and today the account is back to zero and I got this email from them:

Hello XXXXX,

As you know, we were recently notified that one of your buyers filed a
chargeback with their card issuer. One of the unique benefits of using
PayPal is that we help you fight unwarranted chargebacks and attempt to
recover your funds.

Usually the funds associated with a chargeback are temporarily held until
the card issuer makes its decision.

Because you followed the guidelines of the seller protection policy,
though, PayPal will cover the amount of the chargeback.


-----------------------------------
Transaction Details
-----------------------------------
XXXXX


-----------------------------------
What to Do Next
-----------------------------------

This case is now closed. There are no additional steps for you to take.

Thanks,

XXXXXX
PayPal
Chargeback Department


Well just figured I would share a paypal success story for a change, lol
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 02-16-2013
GreenBean's Avatar
Executive [VIP]
 
Join Date: Sep 2007
Posts: 42,343
Thanks: 5,612
Thanked 9,142 Times in 7,106 Posts
Activity: 0%
Longevity: 96%
iTrader: (6)
Default

It happens.

It's the right of sellers to at least try to get paypal to work on their behalf with charge backs.

Reply With Quote
  #3  
Old 02-16-2013
slim jim's Avatar
Executive [VIP]
 
Join Date: May 2011
Posts: 1,788
Thanks: 376
Thanked 440 Times in 349 Posts
Activity: 0%
Longevity: 74%
iTrader: (0)
Default Re: Nice action by paypal

I received this same letter for a $500 charge back some moron tried. The account had a long history and no problems up to that point. There is hope...but I'm not relying on it
Reply With Quote
  #4  
Old 02-17-2013
Senior Member
Threadstarter  
 
Join Date: Feb 2013
Posts: 61
Thanks: 11
Thanked 15 Times in 10 Posts
Activity: 0%
Longevity: 64%
iTrader: (0)
Default

lol there is no chance in hell I'm relying on Paypal after reading the horror stories on the net, I've never had any issues but then again I am not taking the chance, I am going stealth asap.
Reply With Quote
  #5  
Old 02-17-2013
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 75,855
Thanks: 5,926
Thanked 8,909 Times in 8,202 Posts
Activity: 99%
Longevity: 83%
iTrader: (7)
Default

Nice success story OP - yes it does happen but I still find it rare. I had a chargeback happen 2 years ago that pp did nothing to help with, in spite of my following of all the seller protection steps
Reply With Quote
  #6  
Old 02-19-2013
Junior Member
 
Join Date: Jul 2011
Posts: 94
Thanks: 1
Thanked 7 Times in 5 Posts
Activity: 0%
Longevity: 73%
iTrader: (0)
Default

Yes I had the same kind of problem they did a chargeback 12 weeks later and was a good thing I had the tracking # paypal can be nice sooome times toooo
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Will further action be made against my PayPal account xx all day xx PayPal Talk 4 08-24-2012 10:30 AM
Aww Paypal is being nice to customers for once BiN4RY Subscriber Discussions 18 09-27-2011 10:45 AM
Paypal Legal Action? thakid212 PayPal Talk 3 08-07-2008 07:50 PM
PayPal isn't so bad ...in fact they're nice. imjustme PayPal Talk 5 11-06-2007 09:00 PM


Aspkin Group

All times are GMT -5. The time now is 03:48 AM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58