eBay account suspended!! Please help!
I'm living in Taiwan and I registered on the US ebay site for an account, which was fine until I posted my first listing (an Amazon gift card), and then I got an MC999 suspension notice. I contacted CS and they asked me to send my passport and proof of address documents.
The problem is this: I'm a student living in a dorm, so I don't have any utility bills or anything like that delivered here. My passport and other documents are in Chinese so they won't match up with my eBay name. My current address is a PO box. I called CS and explained all this to them, but there was one Indian lady who just kept going on a loop telling me that I needed to send my ID, there was nothing they could do etc etc.
I think the problem is that I'm a) using a US account even though I'm in Taiwan, and b) the PayPal email I use is different to my eBay email. My bank account, phone number, and debit card have all been verified by PayPal so there's no problem there.
I asked the lady if there was any way to close my account so I could start one on HK eBay, which can allow you to type Chinese, but she went on another loop that suspended accounts were completely frozen etc etc.
So here's what I want to know:
a) is there any way of getting this account back? I've already wasted tons of money talking to the CS lady on a loop
b) if not, is there any way of getting them to close my account?
c) can I start another account on HK eBay?
d) Will this affect my PayPal? My bank account is verified and there's money in the account too; should I be worried and close the account?
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