Need Help with this Amazon Email
I just had the message in on my account, it is new, but on real details. Have no feedbacks, and had orders in few days.
My account status is ACTIVE, usually when an account is in review, you can APPEAL, but so far, i do not see that icon.
The orders have been dispatched, tracking number would be in the system tomorrow.
So, is this email, a normal thing, ie, is my account in danger in being suspended? or pretty standard if you keep everything good.
This is what i got.
Is this something i should worry about, i have not shipped the orders yet, so have lost any money so far. What your guys thoughts
Greetings from Amazon.
We are writing to let you know that we are conducting a review of your selling account. During the review, a rolling reserve will be applied to funds in your seller account.
The reserve will be equivalent to your gross sales amount for the preceding 7 days. Based on your order volume, the amount of the reserve may change daily.
You can view your account balance, reserve amount, and estimated payment schedule in the Payments section of your seller account When your account balance exceeds the reserve amount, funds will be available per your disbursement schedule.
Account reviews are intended to ensure the timely shipment of orders and compliance with our selling policies. Please continue to fulfill orders and list only items that you are able to ship by or before the Expected Ship Date.
For information on how you may be able to expedite this review, search for “Velocity Limits and Account Reviews” in seller Help.
We will notify you by e-mail when our account review is complete.
We appreciate your patience and cooperation.
Regards,
Merchant Review Team
Amazon.co.uk
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