My experience about selling limit is depending on what you're selling and how fast you're selling. For many many sellers in HK which they sell electronic items, that is a high risk item for eBay. If you have a new account, I believe you can only list 5 items in a month in the beginning. To increase the limit, you can call them and ask them to rise. There's no guarantee you can increase it immediately. They will ask what you sell, how much you sell, and things about your operation.
I don't really think they would let you to their office as many angry sellers are trying burn the office down. I have visited their office few times before cause my account was big and they wanted to help me to grow bigger so they can make more money. To be invited, you must have an account manager. To have an account manager, right now you must reach monthly selling around US$50,000.
The only way you can get to "know" them is to join their seminars which they hold few times a year. If you want to call them or have they to call you about selling limit, be ready to have your ID, billing statement ready. This is just in case they will ask you for it to verify who you are.
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