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Originally Posted by jeffweico That really IS odd. Unless you gave them your real name somewhere down the line, or they looked up the LLC, it is difficult to see how Amazon could get your real name. | There was an instance a couple months ago where I accidentally logged into an old account for a split second.. I then cleared cookies etc. The account health has been fine since then, but this is the only thing I can think of!
Even the LLC is not opened in my name, so it definitely wasn't a backtrack on that.
I called up FBA, mainly to address the policy issue, which by the way brings me to more bad news. Apparently you can only ship boxes up to 50 lbs. now through their UPS partnered carrier. There wasn't really a "limit" before. They stated that they want to draw a more clear cut line between the standard shipping and LTL (over 150 lbs.).
Mathematically, that brings our shipping costs up by about 30% (sadface...)
Anyway, while on the phone with FBA I asked why they addressed me as that name in the FBA message.. I was just acting concerned as if I was afraid that some other weirdo could be accessing my account or personal information. The rep (really nice guy, not India tech support ^^) had a quick convo with seller support and basically concluded that no weird activity was going on with my account.
I'm still really confused about the situation though. Even if it was tracked from that 1 time I accidentally logged in, it is so weird that they came up with that as the dominant name to address me by.
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