I would be using several stealth accounts to do that type of volume.
Also, a 1.5% to 2% order defect rate is pretty high. Are you CERTAIN you are not doing something to contribute to that? Are your items high quality? Do they arrive on time?
I'm not trying to be negative or judgmental, but you ideally want to do everything you can to reduce the number of complaints you are receiving. I sell on Amazon and my WORST order defect rate is just over 0.5% - and I realized when looking at that account that I DID drop the ball on a couple of orders.
The bottom line is, on any new stealth accounts, if your order defect rate remains ay 2%, you will eventually lose those accounts as well.
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