Re: policy warning from amazon seller-evaluation team
Here is my situation. I sell shirts and I have a professional account. Sales tripled before Christmas, hence risk of being in trouble
Few of my items were blocked few months ago, because Amazon is catching feedbacks or even return, their system is catching words like "⊗⊗⊗⊗", "authentic", etc. I sell real stuff, but people are free to express opinion, right? I am providing very good customer service, always cooperating, helping... I have excellent rating, 4.8 stars and many repeat customers.
Yesterday I received an email from amazon seller's evaluation team and they said one of my items is blocked, because the description MAYBE is not accurate. It is a BS, because it cannot be more explicit. They blocked one size (Medium) if one model. They asked me to email them back with a detailed explanation of how I am going to fix it. I sent them very kind and friendly email, detailing what I will do, take more professional photos, explain better the size chart etc.
Then later I noticed, that the number of my PENDING sales are HUGE. Usually I have 9-10 pending sales. Now I have 31 and they are REALLY PENDING. I made a purchase from a different, personal account with a different modem and different IP. It is also pending. Here is my conclusion, They put a hold on it until a decision is made what to do after - suspend me or just scare me. What do you think, guys? Did any of you have anything like this before? What are your thoughts?
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