Hi Ebay experts,
A few days ago, I received the following message when I visited my seller dashboard: You can sell up to 65 items or up to $455.00 per month, whichever comes first.
Then I checked my email and received this message:
Your account is below our minimum seller performance standards. You're still able to list and sell items. However, the number of items you are able to list and the amount you are able to sell has been decreased.
The major problem with the account that prompted this action is related to low ratings in the "shipping time" category and a few cases that were opened because of excessive shipping time. This is because in the past few months I've been traveling for my job, and consequently, I was unable to get items shipped out as quickly as I would have liked. I am currently not traveling as much, and can ship my items out more quickly, but Ebay customer service informed me that I have to "improve my selling practices" and wait for them to reevaluate my selling practices in order to have the sanctions lifted. While I understand the reason for the sanctions and have made necessary adjustments to my selling practices, it will take too long for me to wait for their reevaluation. They indicated that it could take at least several months. However, I depend on the income I receive from Ebay, and am at a loss for what to do to get back up and running.
I am considering opening up a brand new ebay account to start selling again as suggested on this forum. Is the following correct, and is there anything I am missing?
I know about the importance of not using the same IP address and the same browser with all the cookies, cache, etc. But I use a router, and I'm not sure how to ensure that every time I log on using the new account, that I will be using a new ip address: Is it easier to use a program like Proxilator (or some other program), and if so, which one is the easiest to use? If not, how else can I make sure to have a new ip address every time if I connect to the internet using a router.
I also see how it is critical to open up a brand new ebay account with different identifying information including name, mailing address, phone number, email address as well as opening up a new Paypal account with the same new identifying information. I understand it is important to start the paypal account with the prepaid credit card.
Thank you in advance for any help or recommendations regarding the easiest way to get back up and running on Ebay. It will go a long way for me.