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Old 08-05-2013
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Default How can my buyers payment be "under review"?

I have BIN, immediate payment required all checked off how can my buyer's payment be under review?
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Old 08-05-2013
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If the buyer's paypal account has issues, payments will be made under review.

Big chance buyer has had other transactions that are being checked.

Look over their account. What do you see?

New account, low or no feedback? Long time between purchases?

See if you can see warning signs.

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Old 08-05-2013
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GB, I see nothing in the buyer's info to be concerned about. Has 36 +fb's 100% all recent, with fast payment stated. Still, my question is? How, if I have immediate payment required can the payment be under review? That's not immediate payment to me.
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Maybe a matter of timing.

Buyer bid and made payment on your account which is accordance with your conditions.

But paypal may have flagged his account ( at the same time) because of issues unknown to you.

Thought of another reason, maybe the account holder is disputing the usage of his account....

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Pp can review anytime it will usually clear within 24 hours dont sweat it until after 24 hours.
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Something about that payment is suspicious.

This is a scenario where paypal is working to ACTUALLY protect you.
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Old 08-05-2013
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Quote:
Originally Posted by joesshooze View Post
GB, I see nothing in the buyer's info to be concerned about. Has 36 +fb's 100% all recent, with fast payment stated. Still, my question is? How, if I have immediate payment required can the payment be under review? That's not immediate payment to me.
Immediate payment simply means that eBay requires the buyer to pay when the item is checked out. The payment could be made with any service allowed by eBay (PayPal, MoneyBookers, etc.).

The buyer did that. He initiated a payment using PayPal. But PayPal sees something in the buyer account that looks suspicious. It may have nothing to do with your particular payment, but the account is on hold until PayPal can determine what is going on. Usually these things are resolved one way or the other within 24 hours.

Immediate payment does not mean that you will get the money immediately - it only means that the buyer has to initiate payment immediately and cannot simply place the item in their shopping cart for several days. The idea is to prevent competitors from abusing the system by placing a rival seller's items on hold so they can sell their own items.

Look at it this way - is a 21 day hold immediate payment? Of course not, at least not in a literal sense. Choosing immediate payment does not lift the 21 day hold limit if your PayPal account is subject to it. All payments are still subject to the rules of your payment processor, in this case, PayPal.
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Maybe the buyer is on vacation and when he initiated payment from unknown location it triggered a payment review.

Don't ship until pp has resolved the issue.
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Old 08-05-2013
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Quote:
Originally Posted by Furious George View Post
Something about that payment is suspicious.

This is a scenario where paypal is working to ACTUALLY protect you.
FG makes a good point as does GB.

You are asking the forum and ideas are being tossed out - the real reason, only PP/eB knows.

Not best move is to wait and let it clear - perhaps the funding source is an issue or such.

You really want to know definitely? You would call up PP...risky move any way you cut it
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Quote:
Originally Posted by rsot View Post
You really want to know definitely? You would call up PP...risky move any way you cut it
I seriously doubt that PayPal would discuss another user's account. At least not beyond a generic explanation, which you already have. I think you would be taking a risk for nothing. Patience is warranted here.
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Usually two things trigger this Shilling and payment by echeck. Echecks are a pain and can take a week or better to clear, shilling is well do I really have to say it?
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This use to be much more common. But in the past sometimes buyers logging on from unknown computers, using an unconfirmed address. Basically like everything PayPal has an algorithm for everything and if something hits one of those triggers then the payment is goes under review.

It usually only lasts like 24 hours. PayPal in the past always advised not shipping anything until it cleared the issue.
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Old 08-09-2013
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And first payment from a buyer's bank can also be "under review" to make sure no funny business goes on - equivalent of an initial eCheck to make sure it does not bounce
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Old 08-09-2013
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Quote:
Originally Posted by rsot View Post
And first payment from a buyer's bank can also be "under review" to make sure no funny business goes on - equivalent of an initial eCheck to make sure it does not bounce
Which is not the issue for this transaction

Buyer already had other transactions
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