Top rated power seller one policy violation severely affects best match?
Sorry for all caps, I have to say ebay has absolutely the worst customer service I have experienced in any industry I have been a part of.
I have been selling for 2 years the last 8 months successfully, 400 postive feedback responses 100% Excellent DSR, all perfect, prompt refunds and same day shipping.
My items which I have spend months researching my competitors, always rank on the first few pages, in the last 3 days, I have noticed that all my listed items are in the last 10%.
I have been told by have a dozen CSR and supervisors that I am an excellent seller and a credit to ebay the one violation, which I disagree with would not affect my Best Match rankings.
My sales are dead, as that how I sell my items, by Best Match, I am waiting for an appeal by Trust and Safety just in case the one violation ruined my best match ranking.
Any feedback on this??? My listing was for the sale of Ivory Gun grips., my listing stated that the "Bonded Ivory grips age like genuine Ivory"
Which they do, as soon as I was notified, I changed the listing.
It seems like an extreme punishment for one infraction, if my items don't rank they don't sell.
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