Paypal unfair
Hello , maybe this is not the right place but i just dont know what to do and how to do it , maybe someone can help me . Ive had my paypal account for almost 4 years . Never had a problem . recently 3 months ago i started a new business and started using paypal more and more . I sold over 60 items , only 2 of the 60 buyers said they did not receive the items . I sent paypal all the information the asked from me and suddenly this is what happened .
I lost the 2 cases , the buyers kept the money and the items , so i lost over 1200 dollars . I tried to appeal the decision , and provided all the documents they asked for and still denied , denied , denied is the only thing they say . They they limited my account for no reason , and decided to keep my money for 6 months and denied me the possibility of an explanation that makes sense . what is this ? What happen to are rights as free humans ?? I am so frustrated because basically i lost 1200 and they want to keep over 2000 for six months in my account , even tho i dont owe money to them or to any of my customers . I have 100 % feedback on my personal account ( 205 positive feedbacks , 0 negative ) , and 100 percent feedback on my ebaystore account ( 1176 positive feedback , 0 negative ) .
So what i dont understand is why they are jut blocking my business and braking my life . I believe almost 4000 dollars is alot of money for anyone . Now i dont know what to do , i cant get the money to try to keep my business working and i cant do anything about this .. Ive called over 10 times and after each time i just get an email that says appeal denied .. I dont understand what happened to our rights to receive a explanation that makes sense . How can they block my account and try to keep my money for no reason . They think that 2 people can just ruin my reputation by saying basically that im a " thief " , well thats what they are basically letting me know because they just dont have an explanation of why , they just say the believe i might be a risk for them , but i dont get why . I have over 1400 positive feedbacks , and 2 complaints of 2 individuals that said they did not receive the item , even tho i provided everything the asked for ( postal office record , police depatment report , internet report ) everything , and they just blocked my account . If this that easy ? What happened to our rights ?? Who can i talk too ? Please fellow human beings with rights , guide me because im just gonna be homeless soon since the money a used to buy my items to sell is being kept by paypal and they just said i cant do anything about it ..
HELP PLEASE THIS IS UNREAL , I DONT GET WHY A COMPANY WOULD HARM SOMEONE LIKE THIS .
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