Starting again after suspension
Last week, all of my 380 listings were removed from ebay and my account was restricted. I called them and was told I can no longer sell on ebay. No real reason other than low DSRs. I have had an ebay store for over 7 years. I was once a power seller. I earn my living through ebay sales. I don't have another job.
I spent so many hours and money into building my ebay business. Just to have it all deleted in the blink of an eye.
This week, I decided to open a new account with another email address and phone number. I listed 50 items, working through the night to get them all listed. I've had to do most of this from scratch, as I didn't have a file on my old listings before ebay deleted them all. I had no warning.
Today, I had my first sale. Just after printing postage through PayPal, my new account got restricted. Again, all my listings were removed. Apparently, something about buying and printing my postage through PayPal caused ebay to realize the new account was linked to the old one. Now I can't list on that account either.
I feel very discouraged and don't know what to do. Does anyone know how to contact the president of ebay? I've tried calling ebay support, but that led me nowhere. I think I need to go further up the chain of command.
Thanks to all reading this.
|