Re: Problems with entroypay
hi,
i have been going through this problem today with entropay and my bank
apparently the six digit code is visible in the authorization process between the two companies and once the transaction is cleared this number drops off the system and is not visible on your statement
my banks advice is to contact them when you know the amount is pending and this code is still visible, as once its on your statement its too late
i have asked entropay if they can resend the debit and i'll try it this way
my bank is the halifax btw
hope this helps, 06rx8
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