High ODR will get you suspended not percentage feedback. There is a Chinese seller on Amazon for over a year who has 60 percent positive feedback. He sells small items to keep ODR down
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You could contact the buyer and ask them to revise the feedback, i have did that on many occassions with success, or get their telpehone number if they dont respond online. Its worth a try.
Or if it is for something such as item not delivered and you have the tracking showing phone ebay they remove unfair feedbacks for this reason and many except the counterfeit ofcourse.
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You should boost your feedback with low end, free ship items that will sell. 1 negative feedback is unlikely to cause problems but you should avoid future neg feedback with good sales