How to write a good negative feedback withdraw request - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Platform Discussions > Amazon

Amazon Amazon Suspension. General discussions on Amazon, suspensions, suspended, blocked, banned and more. Amazon Forum.

Reply
 
Thread Tools
  #1  
Old 12-12-2013
Junior Member
 
Join Date: Nov 2013
Posts: 23
Thanks: 12
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 60%
iTrader: (0)
Default How to write a good negative feedback withdraw request

Hi guys,

Just need help with removing negatives feedbacks.
does anyone of you know how to write a good message to request withdraw negative feedback. Most of the negatives are because of late delivery while still estimated delivery time didnt end.
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 12-13-2013
Senior Member
 
Join Date: Jun 2010
Posts: 2,656
Thanks: 25
Thanked 401 Times in 337 Posts
Activity: 0%
Longevity: 80%
iTrader: (0)
Default Re: How to write a good negative feedback withdraw request

Partial refund is the way to go. Getting money back is all ppl really want and will usually get a good response.

Just something along the times of.

Dear buyer

Due apologies for the delay. would like to offer you x amount if you can help me out my removing the review left ( DO NOT SAY FEEDBACK ) as you will draw the amazon bots and get a policy violation email.

Provide instructions to do so so buyers can easily get it done. Once they do refund the agreed amount NOT before.
Reply With Quote
  #3  
Old 12-13-2013
Junior Member
Threadstarter  
 
Join Date: Nov 2013
Posts: 23
Thanks: 12
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 60%
iTrader: (0)
Default Re: How to write a good negative feedback withdraw request

hi gamefreak,

sorry to ask. but, what was your percentage of success when you offered the refund?
Reply With Quote
  #4  
Old 12-13-2013
Senior Member
 
Join Date: Jun 2010
Posts: 2,656
Thanks: 25
Thanked 401 Times in 337 Posts
Activity: 0%
Longevity: 80%
iTrader: (0)
Default Re: How to write a good negative feedback withdraw request

From the ppl that actually even replied to my message its about 90% or so. If item is really really late and you get that one buyer they will refuse even full refund.

The hardest part is actually getting buyers to reply to the message. Don't even know if they read it but its pretty high and works well.
Reply With Quote
  #5  
Old 12-13-2013
Junior Member
 
Join Date: Sep 2008
Posts: 227
Thanks: 24
Thanked 36 Times in 34 Posts
Activity: 0%
Longevity: 90%
iTrader: (1)
Default Re: How to write a good negative feedback withdraw request

You can request the buyer user id telephone details on ebay, there is a link for it on ebay. It then emails you the information. I have had success from some when you explain to them on phone. Wait around a week and if they have not then pick up the phone.
If that still has not worked and you can prove to ebay via tracking the item was dispatched on time with tracking, then ebay themselves will remove the feedback. I have done this with around 10 feedbacks so far in 1 year. All with success.
Reply With Quote
  #6  
Old 12-13-2013
GreenBean's Avatar
Executive [VIP]
 
Join Date: Sep 2007
Posts: 42,343
Thanks: 5,612
Thanked 9,142 Times in 7,106 Posts
Activity: 0%
Longevity: 96%
iTrader: (6)
Default Re: How to write a good negative feedback withdraw request

Quote:
Originally Posted by sugarlaces View Post
You can request the buyer user id telephone details on ebay, there is a link for it on ebay. It then emails you the information. I have had success from some when you explain to them on phone. Wait around a week and if they have not then pick up the phone.
If that still has not worked and you can prove to ebay via tracking the item was dispatched on time with tracking, then ebay themselves will remove the feedback. I have done this with around 10 feedbacks so far in 1 year. All with success.
thread is in AMAZON.

Not quite the same.

Reply With Quote
  #7  
Old 12-13-2013
Junior Member
Threadstarter  
 
Join Date: Nov 2013
Posts: 23
Thanks: 12
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 60%
iTrader: (0)
Default Re: How to write a good negative feedback withdraw request

Quote:
Originally Posted by Gamefreak View Post
From the ppl that actually even replied to my message its about 90% or so. If item is really really late and you get that one buyer they will refuse even full refund.

The hardest part is actually getting buyers to reply to the message. Don't even know if they read it but its pretty high and works well.
Gamefreak,

In my case, is for orders that still didnt arrive (international shipment), even though that estimated delivery didnt ended, I received negatives. They didnt receive yet the orders. What do I do?
Reply With Quote
  #8  
Old 12-13-2013
Senior Member
 
Join Date: Jun 2010
Posts: 2,656
Thanks: 25
Thanked 401 Times in 337 Posts
Activity: 0%
Longevity: 80%
iTrader: (0)
Default Re: How to write a good negative feedback withdraw request

stick do what i said. If they accept and remove it they CANNOT repost another feedback ( unless that has changed lately ) Your goal is to get them to remove it so they cannot repost another feedback.

Does your tracking at least shows that it left your country or facility?
Reply With Quote
  #9  
Old 12-13-2013
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 75,855
Thanks: 5,926
Thanked 8,909 Times in 8,202 Posts
Activity: 99%
Longevity: 83%
iTrader: (7)
Default Re: How to write a good negative feedback withdraw request

Quote:
Originally Posted by chaguan View Post
Gamefreak,

In my case, is for orders that still didnt arrive (international shipment), even though that estimated delivery didnt ended, I received negatives. They didnt receive yet the orders. What do I do?
You should have communicated with your customers in advance - especially around this time of the year...people will be pissed - sad reality
Reply With Quote
  #10  
Old 12-13-2013
Junior Member
Threadstarter  
 
Join Date: Nov 2013
Posts: 23
Thanks: 12
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 60%
iTrader: (0)
Default Re: How to write a good negative feedback withdraw request

Quote:
Originally Posted by Gamefreak View Post
stick do what i said. If they accept and remove it they CANNOT repost another feedback ( unless that has changed lately ) Your goal is to get them to remove it so they cannot repost another feedback.

Does your tracking at least shows that it left your country or facility?
Hi, I use tracking with few shipments. It is an expensive service that will make prices increase. those orders I got negative from have no tracking, but I know they will arrive. They are just late.
I have a customer from europe. tracking doesnt work for europe.
only works for usa.
Reply With Quote
  #11  
Old 12-13-2013
Junior Member
 
Join Date: Dec 2011
Posts: 223
Thanks: 59
Thanked 25 Times in 19 Posts
Activity: 0%
Longevity: 71%
iTrader: (0)
Default Re: How to write a good negative feedback withdraw request

Its really fun when the buyer leaves an email, your name, or numbers that can represent a phone # in the negative feedback. You can use Amazon negative feedback removal "tool" to get those automatically removed :-)
Reply With Quote
  #12  
Old 12-15-2013
Banned
 
Join Date: May 2012
Posts: 1,347
Thanks: 23
Thanked 308 Times in 235 Posts
Activity: 0%
Longevity: 69%
iTrader: (0)
Default Re: How to write a good negative feedback withdraw request

I would concentrate on getting more positive feedbacks than worry about the odd negative. If its late delivery but still within the delivery time frame just drop an e mail to amazon and let them know. They won't remove the feedback but it will logged that you called. All helps
Reply With Quote
  #13  
Old 12-16-2013
cherrqell's Avatar
Executive [VIP]
 
Join Date: Jun 2010
Posts: 476
Thanks: 93
Thanked 94 Times in 64 Posts
Activity: 0%
Longevity: 80%
iTrader: (0)
Default Re: How to write a good negative feedback withdraw request

Quote:
Originally Posted by chaguan View Post
Gamefreak,

In my case, is for orders that still didnt arrive (international shipment), even though that estimated delivery didnt ended, I received negatives. They didnt receive yet the orders. What do I do?
Why people ship international is beyond me! Nothing but trouble. Even APO is a pain in the arse!
__________________
"Everyone has a plan until someone punches you in the face." - Mike Tyson
Reply With Quote
  #14  
Old 12-16-2013
Junior Member
 
Join Date: Sep 2013
Posts: 11
Thanks: 5
Thanked 1 Time in 1 Post
Activity: 0%
Longevity: 61%
iTrader: (0)
Default Re: How to write a good negative feedback withdraw request

honesty always worked for me offer them an incentive like putting themselves in your shoes that usually worked
Reply With Quote
  #15  
Old 12-16-2013
Junior Member
 
Join Date: Oct 2013
Posts: 200
Thanks: 7
Thanked 10 Times in 10 Posts
Activity: 0%
Longevity: 61%
iTrader: (0)
Default Re: How to write a good negative feedback withdraw request

If the "feedback" was left on your seller page talking about an item, than you can request for it to be removed, I do that all the time, it is against amazon terms.

If it is on the actual item page, I would not be that concerned if there are other merchants on the same listing...
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Feedback Request Best Time of Day? n8zzz Amazon 14 08-08-2013 05:58 AM
How I reversed a negative feedback to a positive feedback....in 1 HOUR.. dreamer90 eBay FeedBack 9 11-23-2012 01:48 AM
Negative Feedback but "Good Service" comment (grrrr) Ruehl eBay FeedBack 6 08-20-2011 09:07 AM
Guy buys my feedback ebook for 1c and leaves me negative feedback. newbie eBay FeedBack 4 10-22-2009 03:28 PM
feedback revise request pleasehelpme eBay FeedBack 3 01-09-2009 05:11 PM


Aspkin Group

All times are GMT -5. The time now is 12:30 PM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58