paypal transaction says "canceled" but its not. I cant issue a partial refund!
Help, one of my transactions are showing in Paypal as "Canceled". However it is not canceled.
I am trying to issue a refund in shipping costs to the buyer, but it says I can only issue a full refund since this has been canceled.
Its clearly a computer glitch, but how do I go about fixing this?! I forget the DOB I used when I created the account, so is it safe to call?!?!
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