Revising Feedback in Return for Refund?
I ordered a product from a seller. After receiving the product, I was not happy as it looked nothing like described.. Therefore, after receiving I left a negative feedback because the product wasn't even worth returning. The seller contacted me saying
" Dear my friend,
This is ebay seller:xxxxxxx from China.
I am so sorry that the items can't satisfied you . As an honest seller, I am willing to shoulder this loss for you by FULL refund to your account since I do care you as my valuable client so much.You don't need to return it.
Will you pls also kind help me to change the negative feedback as a good gesture in advance ?
Waiting for your reply. "
I replied asking for the refund first and then the seller later replied with
" Hi Friend,
Thank you for your kind reply. how about we refund you and offer the refund transaction# and send the feedback revision request to you , and you help to change it to 5star positive feedback , then message to us .
Waiting for your kind confirm back , then we will refund and send the feedback revision reqeust to you soon .;
Waiting for yur kind reply. "
Should I trust the seller and revise the feedback? Or should i urge on and demand for a refund first?
I fear that after revising the feedback, the seller wouldn't bother to answer
What do you guys think? Thank you in advance!
Last edited by GreenBean; 01-31-2014 at 05:25 AM.
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