called ebay to get a feedback removed... they said 24 to 48h. - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Stealth Topics > Auction Listing > eBay FeedBack

eBay FeedBack General discussions on eBay feedback, seller feedback, positive feedback, negative feedback, DSR rating, increase feedback

Reply
 
Thread Tools
  #1  
Old 04-03-2014
Banned
 
Join Date: Nov 2012
Posts: 1,707
Thanks: 441
Thanked 283 Times in 194 Posts
Activity: 0%
Longevity: 66%
iTrader: (2)
Default called ebay to get a feedback removed... they said 24 to 48h.

Anyone ever get that 24 to 48 hours routine yet?

I had a customer wonderful who got their item then told me they never got it as tracking shows and were trying to get a refund. I told them "No, the product has arrived" she left a negative saying it never got there etc.

I spent 44 minutes on the phone with ebay first time they didn't want to remove it. I felt like wow really?

So I hung up on that agent. I called again within 11 minutes another rep said it will be removed within 24 to 48 hours. Do they really do it that long? I've had it done right on the spot before. But to take 24 to 48 hours?
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 04-03-2014
GreenBean's Avatar
Executive [VIP]
 
Join Date: Sep 2007
Posts: 42,343
Thanks: 5,612
Thanked 9,142 Times in 7,106 Posts
Activity: 0%
Longevity: 96%
iTrader: (6)
Default Re: called ebay to get a feedback removed... they said 24 to 48h.

Sounds like a brush off to me...

That 1st agent might have made comments that are not to your advantage.

Reply With Quote
  #3  
Old 04-03-2014
Banned
Threadstarter  
 
Join Date: Nov 2012
Posts: 1,707
Thanks: 441
Thanked 283 Times in 194 Posts
Activity: 0%
Longevity: 66%
iTrader: (2)
Default Re: called ebay to get a feedback removed... they said 24 to 48h.

Quote:
Originally Posted by GreenBean View Post
Sounds like a brush off to me...

That 1st agent might have made comments that are not to your advantage.

OMG why lie too us? GRRRR Should I call them again?
Reply With Quote
  #4  
Old 04-03-2014
GreenBean's Avatar
Executive [VIP]
 
Join Date: Sep 2007
Posts: 42,343
Thanks: 5,612
Thanked 9,142 Times in 7,106 Posts
Activity: 0%
Longevity: 96%
iTrader: (6)
Default Re: called ebay to get a feedback removed... they said 24 to 48h.

Hhu????

ebay lie.

Reply With Quote
  #5  
Old 04-03-2014
Banned
Threadstarter  
 
Join Date: Nov 2012
Posts: 1,707
Thanks: 441
Thanked 283 Times in 194 Posts
Activity: 0%
Longevity: 66%
iTrader: (2)
Default Re: called ebay to get a feedback removed... they said 24 to 48h.

Quote:
Originally Posted by GreenBean View Post
Hhu????

ebay lie.

OMG ahhh

I'll call them again and said hey it's been 24 hours it's still there. Maybe the rep can remove it.

That buyer was trying to scam me to get a free product + money refunded.
Reply With Quote
  #6  
Old 04-03-2014
Karakolio's Avatar
Senior Member
 
Join Date: Jan 2013
Posts: 280
Thanks: 23
Thanked 40 Times in 26 Posts
Activity: 0%
Longevity: 65%
iTrader: (14)
Default Re: called ebay to get a feedback removed... they said 24 to 48h.

The last time an eBay rep removed a negative from my account, it happened in a matter of minutes. However, the DSR removal took place after the evaluation date, although the rep said it would happen within 24h.

So, I suggest waiting a bit longer, don't draw too much attention to your account.

Reply With Quote
  #7  
Old 04-03-2014
donkeykong2012's Avatar
Executive [VIP]
 
Join Date: Nov 2012
Posts: 663
Thanks: 113
Thanked 136 Times in 98 Posts
Activity: 0%
Longevity: 66%
iTrader: (0)
Default Re: called ebay to get a feedback removed... they said 24 to 48h.

I have had a few removed in my time, I even started a thread about it on here.

It is actually true, it can take 24 hours (or maybe more) for the neg to be removed.

However, as others say, often it is immediately.

Don't ask me why, EBay is EBay. Their systems in place are appalling.

I would give it literally a few days and see what happens.
Reply With Quote
  #8  
Old 04-03-2014
Banned
Threadstarter  
 
Join Date: Nov 2012
Posts: 1,707
Thanks: 441
Thanked 283 Times in 194 Posts
Activity: 0%
Longevity: 66%
iTrader: (2)
Default Re: called ebay to get a feedback removed... they said 24 to 48h.

Quote:
Originally Posted by Karakolio View Post
The last time an eBay rep removed a negative from my account, it happened in a matter of minutes. However, the DSR removal took place after the evaluation date, although the rep said it would happen within 24h.

So, I suggest waiting a bit longer, don't draw too much attention to your account.

Too late on the phone as we speak!

This is where GreenBean does this.

And I just got off the phone and BAM removed!
Reply With Quote
  #9  
Old 04-03-2014
Banned
Threadstarter  
 
Join Date: Nov 2012
Posts: 1,707
Thanks: 441
Thanked 283 Times in 194 Posts
Activity: 0%
Longevity: 66%
iTrader: (2)
Default Re: called ebay to get a feedback removed... they said 24 to 48h.

Quote:
Originally Posted by donkeykong2012 View Post
I have had a few removed in my time, I even started a thread about it on here.

It is actually true, it can take 24 hours (or maybe more) for the neg to be removed.

However, as others say, often it is immediately.

Don't ask me why, EBay is EBay. Their systems in place are appalling.

I would give it literally a few days and see what happens.
Yeah, I've had dozens removed already within a split second!

I just don't like to wait or feel as they are messing me around.

Not only did the customer lie, and trying to hurt my 1 stealth with 100% feedback of 200+ and almost top rated seller this coming month. I just don't feel I should get that 1 negative because they are trying to scam me. When I get a negative feedback it bugs me the whole day! I get it removed 98% of the time!

It's that magical talk, plus what the buyer says. etc. That comes into play.

Last edited by GreenBean; 04-05-2014 at 09:57 AM.
Reply With Quote
  #10  
Old 04-03-2014
Karakolio's Avatar
Senior Member
 
Join Date: Jan 2013
Posts: 280
Thanks: 23
Thanked 40 Times in 26 Posts
Activity: 0%
Longevity: 65%
iTrader: (14)
Default Re: called ebay to get a feedback removed... they said 24 to 48h.

Quote:
Originally Posted by GhostWhoWalks View Post
When I get a negative feedback it bugs me the whole day! I get it removed 98% of the time!

It's that magical talk, plus what the buyer says. etc. That comes into play.
I know what you mean. Just make sure any low DSR from that buyer is removed as well, as they are the real pain in the arse.

One of the few good things with the new policy, is that low DSR will no longer be anonymous, so we'll keep track of those much easier. I just hate it when someone leaves me a positive feedback with a low DSR.

Once, I had a buyer who left low DSRs across the entire board (apart from shipping as it's free) and a positive feedback, so I immediately contacted eBay and they cleaned up quickly. I wish it was always that easy...
Reply With Quote
  #11  
Old 04-03-2014
Banned
Threadstarter  
 
Join Date: Nov 2012
Posts: 1,707
Thanks: 441
Thanked 283 Times in 194 Posts
Activity: 0%
Longevity: 66%
iTrader: (2)
Default Re: called ebay to get a feedback removed... they said 24 to 48h.

How can we check those now? I had no idea.

Last edited by GreenBean; 04-05-2014 at 09:58 AM.
Reply With Quote
  #12  
Old 04-05-2014
Karakolio's Avatar
Senior Member
 
Join Date: Jan 2013
Posts: 280
Thanks: 23
Thanked 40 Times in 26 Posts
Activity: 0%
Longevity: 65%
iTrader: (14)
Default Re: called ebay to get a feedback removed... they said 24 to 48h.

This new policy will apply from August 20.

Last edited by GreenBean; 04-05-2014 at 09:58 AM.
Reply With Quote
  #13  
Old 04-05-2014
Junior Member
 
Join Date: Apr 2014
Posts: 10
Thanks: 1
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 58%
iTrader: (0)
Default Re: called ebay to get a feedback removed... they said 24 to 48h.

Try through eBay Live Chat. In my experience, they have always helped me.
Reply With Quote
  #14  
Old 04-05-2014
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 75,855
Thanks: 5,926
Thanked 8,909 Times in 8,202 Posts
Activity: 99%
Longevity: 83%
iTrader: (7)
Default Re: called ebay to get a feedback removed... they said 24 to 48h.

If an agent brushes you off or acts badly, a good policy for the caller is to try for another agent right away
Reply With Quote
The Following User Says Thank You to rsot For This Useful Post:
GhostWhoWalks (04-05-2014)
  #15  
Old 04-05-2014
GreenBean's Avatar
Executive [VIP]
 
Join Date: Sep 2007
Posts: 42,343
Thanks: 5,612
Thanked 9,142 Times in 7,106 Posts
Activity: 0%
Longevity: 96%
iTrader: (6)
Default Re: called ebay to get a feedback removed... they said 24 to 48h.

Quote:
Originally Posted by GhostWhoWalks View Post
How can we check those now? I had no idea.
Spring Sellers policy starting in August will be full of changes in our favour.

Reply With Quote
  #16  
Old 04-05-2014
Banned
Threadstarter  
 
Join Date: Nov 2012
Posts: 1,707
Thanks: 441
Thanked 283 Times in 194 Posts
Activity: 0%
Longevity: 66%
iTrader: (2)
Default Re: called ebay to get a feedback removed... they said 24 to 48h.

Quote:
Originally Posted by GreenBean View Post
Spring Sellers policy starting in August will be full of changes in our favour.

How so?

I know tracking numbers must be update and not ⊗⊗⊗⊗ ones anymore. I wonder how they'll bypass that one!
Reply With Quote
  #17  
Old 04-05-2014
Banned
Threadstarter  
 
Join Date: Nov 2012
Posts: 1,707
Thanks: 441
Thanked 283 Times in 194 Posts
Activity: 0%
Longevity: 66%
iTrader: (2)
Default Re: called ebay to get a feedback removed... they said 24 to 48h.

Quote:
Originally Posted by rsot View Post
If an agent brushes you off or acts badly, a good policy for the caller is to try for another agent right away
I always do this but that time was like WOW.
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
When can feedback be removed? ash213 UK eBay & Paypal 8 05-07-2013 09:12 PM
eBay Actually Removed negative Feedback vogeltron eBay Discussion! 0 02-21-2013 05:29 AM
Getting a neg feedback removed? user3657 eBay Discussion! 9 01-23-2013 10:37 AM
ebay feedback cannot be removed correct? mark2be eBay Discussion! 14 08-03-2012 07:38 PM


Aspkin Group

All times are GMT -5. The time now is 02:57 PM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58