 Late shipment ODR questions
So the last couple of weeks I got featured seller on a product I sell and I got flooded with orders.
For some reason, on April 13th all my USPS packages got held up for a long time here at the local post office. Long story short my "On-Time" Delivery for the last 7 day stats fell to 90% which gives me a "Poor" rating now.
1 of the shipments, the customer moved from the hotel so the package got returned to me. So amazon is counting the date it was delivered to me as the date it was "delivered"
Should I contact them about this or is it not worth the trouble? Without this, it would bring my deliveries to about 93% for the last 7 days. I have always been at 100% before.
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