 ebay messed with me: account suspended
Hello folks... Found your website today and had to signup immediately. I got suspended for SELLER NON-PERFORMANCE..... ... They said I had fallen into the bottom 1% of all sellers..
Below is my appeal back to them... Please reply with any suggestions or any ideas what to do... It's been over 8 months since I've been able to sell on ebay... Would like to start selling again... Even if it's small money! BTW, at the time I was doing Mystery Auctions, which I know now is against policies, but I have plenty of stuff laying around the house I want to sell first!!!
Thanks
---------------------------------
I have to appeal this suspension. Here is my reasonings behind it.
1. I received a MC008 SNPC NOTICE: Warning on December 10, 2007.
This was a warning saying that I had generated greater than 5 % buyer
dissatisfaction based on negative/neutral feedback and/or Item Not
Received complaints in a rolling 90-day time frame. If you look at my
ebay account and PayPal account, will only find a grant total of 2 or 3
disputes (all in Paypal), that have been resolved. In the ebay
account, there were some unpaid disputes, but those were all closed and
taken care of. AND since that date, my feedback ratings have gone up.
All items had been delivered, whether it was through paypal or mail.
This warning STATED I had 30 DAYS to fixed this.
2. I received a MC008 SNPD NOTICE: Restricted Account on December 26,
2007.
a. Nice Christmas gift...
b. This noticed was LESS THAN 30 DAYS FROM THE PREVIOUS NOTICE...
c. It's hard to fix issues when I didn't get any disputes in either
PayPal or in Ebay that were not resolved.
d. This also STATED I had 30 days to correct these concerns.
3. I received a eBay Bid Cancellation Notice - Item 110181739863 on
January 22, 2008.
a. Considering the fact that the LAST time I actually was ABLE to bid
on an item was the 26th of December. But the last time I actually DID
bid on an item was on December 19th, 2007.
b. It's hard to believe that I actually placed this bid. Especially
was a RESTRICTED ACCOUNT!
4. I received a MC189 SNPD NOTICE: eBay Registration Suspension on
January
22, 2008.
a. If I count the number of days between December 26, 2007 and
January
22, 2008, I get 27 days. Last I learned in school was that 27 days
does NOT equal 30 days.
b. I find it ironic that my account gets suspended for seller
performance on the SAME day that I had reported other sellers doing the
same exact auctions I was that got me into this situation to begin
with.
All of this evidence are emails from your system. The fact that you
have
now completely blocked me from doing any more eBay business in less than
the number of days that you said you would give me, I feel I'm the one
getting. Not only did you not give me the full 30 days from the
warning to the restriction, you ALSO DID NOT give me the full 30 days
from
the restriction to the suspension.
Thanks
Last edited by Modee; 09-02-2008 at 04:27 PM.
| 
