So only way to send a partial refund is via the send money?? - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Platform Discussions > PayPal Talk

PayPal Talk PayPal Forums. General issues related to PayPal.

Reply
 
Thread Tools
  #1  
Old 07-15-2014
okay's Avatar
Senior Member
 
Join Date: Aug 2013
Posts: 413
Thanks: 130
Thanked 25 Times in 25 Posts
Activity: 0%
Longevity: 61%
iTrader: (0)
Default So only way to send a partial refund is via the send money??

My buyer (teh Mad one) must of used a coupon when paying me and I cannot send him the 25% discount I promised. PP is only allowing me to send the full amount.

What do I do? Is the only way to use the 'send money' to do this? Isn't their a safer way?

Thank-you.
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 07-16-2014
okay's Avatar
Senior Member
Threadstarter  
 
Join Date: Aug 2013
Posts: 413
Thanks: 130
Thanked 25 Times in 25 Posts
Activity: 0%
Longevity: 61%
iTrader: (0)
Default Re: So only way to send a partial refund is via the send money??

I am going to assume so. Time to initiate!
Reply With Quote
  #3  
Old 07-16-2014
GoteBay's Avatar
Senior Member
 
Join Date: May 2013
Posts: 896
Thanks: 64
Thanked 182 Times in 149 Posts
Activity: 0%
Longevity: 63%
iTrader: (2)
Default Re: So only way to send a partial refund is via the send money??

You can send a partial refund via PayPal. PayPal does give you an option to enter the amount you want to refund before you finish.
__________________
To Every End, There Is A New Beginning!
Reply With Quote
  #4  
Old 07-16-2014
okay's Avatar
Senior Member
Threadstarter  
 
Join Date: Aug 2013
Posts: 413
Thanks: 130
Thanked 25 Times in 25 Posts
Activity: 0%
Longevity: 61%
iTrader: (0)
Default Re: So only way to send a partial refund is via the send money??

If a buyer and uses some type of eB or pp coupon I don't think its possible - only the full amount can be refunded for that transaction.
Reply With Quote
  #5  
Old 07-17-2014
bjammin's Avatar
Executive [VIP]
 
Join Date: May 2013
Posts: 1,796
Thanks: 416
Thanked 801 Times in 502 Posts
Activity: 0%
Longevity: 63%
iTrader: (78)
Default Re: So only way to send a partial refund is via the send money??

I have a few instances where I could not issue a partial refund, but instead I had to send the whole thing or none at all. If you send it as a gift, they can still say you never refunded them, so be careful sending a refund as a gift.
Reply With Quote
  #6  
Old 07-17-2014
okay's Avatar
Senior Member
Threadstarter  
 
Join Date: Aug 2013
Posts: 413
Thanks: 130
Thanked 25 Times in 25 Posts
Activity: 0%
Longevity: 61%
iTrader: (0)
Default Re: So only way to send a partial refund is via the send money??

Ended up sending the partial refund out as 'gift'. No fees involved. Also made sure to include the unique transaction number, item number to the original purchase.
Reply With Quote
  #7  
Old 07-20-2014
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 75,855
Thanks: 5,926
Thanked 8,909 Times in 8,202 Posts
Activity: 99%
Longevity: 83%
iTrader: (7)
Default Re: So only way to send a partial refund is via the send money??

Quote:
Originally Posted by okay View Post
Ended up sending the partial refund out as 'gift'. No fees involved. Also made sure to include the unique transaction number, item number to the original purchase.
Good to cover your bases - get a confirmation e-mail from the buyer or send out a polite communication thanking him/her for business
Reply With Quote
  #8  
Old 07-20-2014
okay's Avatar
Senior Member
Threadstarter  
 
Join Date: Aug 2013
Posts: 413
Thanks: 130
Thanked 25 Times in 25 Posts
Activity: 0%
Longevity: 61%
iTrader: (0)
Default Re: So only way to send a partial refund is via the send money??

Was for my 'madbuyer..', thread. Went perfect, negfb→posfb. Went power seller lol
Reply With Quote
  #9  
Old 07-21-2014
GreenBean's Avatar
Executive [VIP]
 
Join Date: Sep 2007
Posts: 42,343
Thanks: 5,612
Thanked 9,142 Times in 7,106 Posts
Activity: 0%
Longevity: 96%
iTrader: (6)
Default Re: So only way to send a partial refund is via the send money??

Quote:
Originally Posted by rsot View Post
Good to cover your bases - get a confirmation e-mail from the buyer or send out a polite communication thanking him/her for business
The OP was already in constant communication with the buyer.

He was taking affirmative action which worked in his favor.

Thread clearly stated that.
__________________
REAP WHAT YOU SOW. LIFE IS SO NOT FAIR.
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Can't send money kalik PayPal Talk 6 06-11-2014 07:40 PM
Problem trying to send a refund keithy72 eBay Discussion! 9 07-26-2013 07:56 PM
Can't send money unsaltme Paypal Limited 13 06-19-2013 06:58 PM
send a message to seller to send an item to different address? zexmarkies eBay Suspensions 4 10-01-2012 06:46 PM
Which Is better seller Request Money or Buyer Send Money? Skys The Limit PayPal Talk 0 02-11-2011 08:00 PM


Aspkin Group

All times are GMT -5. The time now is 04:34 AM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58