Virtual items - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Platform Discussions > eBay Discussion!

eBay Discussion! EBay Forum. News, Updates, or Anything eBay is Welcome. A kind of lounge if you will.

Reply
 
Thread Tools
  #1  
Old 07-18-2014
Senior Member
 
Join Date: Mar 2013
Posts: 2,050
Thanks: 107
Thanked 206 Times in 177 Posts
Activity: 0%
Longevity: 64%
iTrader: (1)
Default Virtual items

What security measures do any of you take to verify buyers to avoid charge backs and unauthorized transactions? I am just looking for some good ideas to lessen the blow from scammers because i know they are inevitable.
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 07-18-2014
Senior Member
Threadstarter  
 
Join Date: Mar 2013
Posts: 2,050
Thanks: 107
Thanked 206 Times in 177 Posts
Activity: 0%
Longevity: 64%
iTrader: (1)
Default Re: Virtual items

Anybody with some ideas could use the help?
Reply With Quote
  #3  
Old 07-18-2014
bjammin's Avatar
Executive [VIP]
 
Join Date: May 2013
Posts: 1,796
Thanks: 416
Thanked 801 Times in 502 Posts
Activity: 0%
Longevity: 63%
iTrader: (78)
Default Re: Virtual items

im not 100% sure, but im thinking i seen threads where virtual items are an EB no-no. might wanna search it a lil in forum.
Reply With Quote
  #4  
Old 07-19-2014
plumsake2's Avatar
Senior Member
 
Join Date: Apr 2013
Posts: 358
Thanks: 120
Thanked 178 Times in 126 Posts
Activity: 0%
Longevity: 64%
iTrader: (14)
Default Re: Virtual items

You could physically mail something with tracking (i.e. if you're selling an e-gift card, print out/write the code on paper and mail that). It might deter some people and would provide some proof that you actually sent an item, but you'll still have lots of issues. Unfortunately that just comes with the territory of virtual goods.
Reply With Quote
The Following User Says Thank You to plumsake2 For This Useful Post:
danshan (07-19-2014)
  #5  
Old 07-19-2014
Senior Member
Threadstarter  
 
Join Date: Mar 2013
Posts: 2,050
Thanks: 107
Thanked 206 Times in 177 Posts
Activity: 0%
Longevity: 64%
iTrader: (1)
Default Re: Virtual items

yeah I think that does work but I want to verify the buyer before I do the transaction. Any tricks I heard of guys using the email header to see where buyer is actually emailing from
Reply With Quote
  #6  
Old 07-20-2014
Junior Member
 
Join Date: Jul 2014
Posts: 51
Thanks: 3
Thanked 2 Times in 2 Posts
Activity: 0%
Longevity: 56%
iTrader: (0)
Default Re: Virtual items

Virtual items on EB is restricted. EB requires a tracking number to prove shipment just in case someone opens a item not received case. If someone sends you a message to email it to them, you can do so at your own discretion, but beware of scammers if you choose to do so.
Reply With Quote
  #7  
Old 07-21-2014
Senior Member
Threadstarter  
 
Join Date: Mar 2013
Posts: 2,050
Thanks: 107
Thanked 206 Times in 177 Posts
Activity: 0%
Longevity: 64%
iTrader: (1)
Default Re: Virtual items

You are saying you cannot sell digital items on ebay?
Reply With Quote
  #8  
Old 07-21-2014
Senior Member
Threadstarter  
 
Join Date: Mar 2013
Posts: 2,050
Thanks: 107
Thanked 206 Times in 177 Posts
Activity: 0%
Longevity: 64%
iTrader: (1)
Default

Still bumping for any help from anybody

Last edited by SaiJin; 07-21-2014 at 10:30 PM.
Reply With Quote
  #9  
Old 07-23-2014
Senior Member
Threadstarter  
 
Join Date: Mar 2013
Posts: 2,050
Thanks: 107
Thanked 206 Times in 177 Posts
Activity: 0%
Longevity: 64%
iTrader: (1)
Default Re: Virtual items

help me out anybody, come on someone knows something
Reply With Quote
  #10  
Old 07-23-2014
Junior Member
 
Join Date: Mar 2011
Posts: 267
Thanks: 0
Thanked 38 Times in 31 Posts
Activity: 0%
Longevity: 75%
iTrader: (2)
Default Re: Virtual items

whats up ? ? ?
Reply With Quote
  #11  
Old 07-23-2014
Senior Member
Threadstarter  
 
Join Date: Mar 2013
Posts: 2,050
Thanks: 107
Thanked 206 Times in 177 Posts
Activity: 0%
Longevity: 64%
iTrader: (1)
Default Re: Virtual items

I want to know the trick to avoid charge backs and scammers on virtual items
Reply With Quote
  #12  
Old 07-23-2014
aspkin's Avatar
Administrator
 
Join Date: Jan 2007
Posts: 11,372
Thanks: 3,072
Thanked 4,228 Times in 1,792 Posts
Activity: 4%
Longevity: 100%
iTrader: (24)
Default Re: Virtual items

Sell items from your own website and you'll be able to verify by IP address or simply ask customers to come to you (your own website) in order to pick up their order and from there you can try to verify them but even if you do there is still a chance of losing money.
__________________
Reply With Quote
The Following User Says Thank You to aspkin For This Useful Post:
danshan (07-24-2014)
  #13  
Old 07-24-2014
Senior Member
Threadstarter  
 
Join Date: Mar 2013
Posts: 2,050
Thanks: 107
Thanked 206 Times in 177 Posts
Activity: 0%
Longevity: 64%
iTrader: (1)
Default Re: Virtual items

I like the idea of verifying ip but verifying what with the ip? General location or country or what do you think is important?
Reply With Quote
  #14  
Old 08-11-2014
Senior Member
Threadstarter  
 
Join Date: Mar 2013
Posts: 2,050
Thanks: 107
Thanked 206 Times in 177 Posts
Activity: 0%
Longevity: 64%
iTrader: (1)
Default Re: Virtual items

Bump bump bump
Reply With Quote
  #15  
Old 08-11-2014
teedon's Avatar
Executive [VIP]
 
Join Date: Jan 2010
Posts: 1,007
Thanks: 18
Thanked 129 Times in 99 Posts
Activity: 0%
Longevity: 82%
iTrader: (0)
Send a message via MSN to teedon Send a message via Skype™ to teedon
Default Re: Virtual items

If they use VPN to go internet ,the real IP address will be not correct
Reply With Quote
  #16  
Old 08-11-2014
Senior Member
Threadstarter  
 
Join Date: Mar 2013
Posts: 2,050
Thanks: 107
Thanked 206 Times in 177 Posts
Activity: 0%
Longevity: 64%
iTrader: (1)
Default Re: Virtual items

Quote:
Originally Posted by teedon View Post
If they use VPN to go internet ,the real IP address will be not correct
Please elaborate I dont understand?
Reply With Quote
  #17  
Old 08-11-2014
Senior Member
 
Join Date: Mar 2014
Posts: 312
Thanks: 22
Thanked 74 Times in 54 Posts
Activity: 0%
Longevity: 58%
iTrader: (0)
Default Re: Virtual items

Quote:
Originally Posted by danshan View Post
Please elaborate I dont understand?
He means if the buyer uses a VPN or socks proxy with their browser you cannot see their IP.

A company called shattered crystal deals with virtual items (legit ones) and do the following for security. They require first time buyers to give their phone number, then they call the buyer up and asks some questions like what's the nearer hospital or name some schools nearby. If you didn't want to do this you could just call them on their house phone and trust they're not using any forwarding service.

Sadly, nothing can be done against scammers using credit cards, and you could get hit months later. I will have a look on the internet for the information, but using these methods I think shattered crystals fraud was only around 2% of their profit.

It comes down to a few different factors. It can depend on what you're selling. I don't know your product, but if you're selling, for example, games you may see a difference in the types of games. If you're selling products for a game that has loads of younger people playing, then you can expect to get messaged around more than a game with a more mature audience. Sadly, some older people are far from mature, but luckily more of them are compared to teenagers.

People can moan about "racism" and other things, but certain countries with certain hypocritical beliefs should just be blocked from purchasing. Certain Arabian countries can be trusted like UAE, Qatar and Kuwait, however others definitely cannot; Egypt, Algeria, Syria etc have high amounts of fraud. I also wouldn't deal with countries like Turkey, but luckily many of these countries have been banned from using Paypal. Why? because of this very reason, high fraudulent activity.

Last edited by xShevaa7x; 08-11-2014 at 12:45 PM.
Reply With Quote
  #18  
Old 08-11-2014
Senior Member
Threadstarter  
 
Join Date: Mar 2013
Posts: 2,050
Thanks: 107
Thanked 206 Times in 177 Posts
Activity: 0%
Longevity: 64%
iTrader: (1)
Default Re: Virtual items

Yeah I dont want to call 100 buyers a day that is too much work im not even sure I could have the time to do it. I need an automated way
Reply With Quote
  #19  
Old 08-11-2014
Senior Member
 
Join Date: Mar 2014
Posts: 312
Thanks: 22
Thanked 74 Times in 54 Posts
Activity: 0%
Longevity: 58%
iTrader: (0)
Default Re: Virtual items

Apart from ensuring people have confirmed addresses (which we know doesn't mean anything), then you can't do very much. You can do things mentioned here to get fraud down, but to get rid of it is impossible. It depends on so many factors, and without knowing what you're selling it makes it harder. Not that I expect you to tell anyone.

Just don't sell more than you can afford to lose.
Reply With Quote
  #20  
Old 08-11-2014
Senior Member
Threadstarter  
 
Join Date: Mar 2013
Posts: 2,050
Thanks: 107
Thanked 206 Times in 177 Posts
Activity: 0%
Longevity: 64%
iTrader: (1)
Default Re: Virtual items

It needs to verify number is not a voip or gv, it needs to verify ip is not a vps, VPN or proxy or tor, it needs to check the distance buyer is from confirmed address on payment. You do those things fraud has got be knocked way down
Reply With Quote
  #21  
Old 08-11-2014
Senior Member
Threadstarter  
 
Join Date: Mar 2013
Posts: 2,050
Thanks: 107
Thanked 206 Times in 177 Posts
Activity: 0%
Longevity: 64%
iTrader: (1)
Default Re: Virtual items

Of course no way to eliminate it all but you do those things and its got to cut fraud way way down
Reply With Quote
  #22  
Old 08-11-2014
Senior Member
 
Join Date: Mar 2014
Posts: 312
Thanks: 22
Thanked 74 Times in 54 Posts
Activity: 0%
Longevity: 58%
iTrader: (0)
Default Re: Virtual items

Yes, it will cut it down. Everything people has shared here will cut it down, but it won't go away completely. It's impossible. Unless you can write some scripts i'm not aware of anything that can check those things, nor do I know if it's possible.
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
How to successfully sell virtual items on ebay? Cystomatic eBay Discussion! 12 08-18-2012 01:22 AM
Suspended for virtual items lfcjack97 UK eBay Suspensions 15 06-29-2012 11:36 AM
Virtual Items That Can Be Bought With PayPal! bigtimeseller Subscriber Discussions 4 06-18-2012 01:36 AM
Virtual items: are they a risk? therrol eBay Discussion! 13 12-07-2010 03:45 AM
Virtual Items frootloopss Subscriber Discussions 4 01-04-2008 02:21 PM


Aspkin Group

All times are GMT -5. The time now is 04:09 AM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58