Re: Cases are now called requests??? Quote:
Originally Posted by joesshooze If they cared about sellers eBay would at least make them contact you once 1st before they could open a case. It's way too easy if you are new or not paying attention to open one. |
I totally agree, they give the service and level of respect to sellers like BEST BUY, I
ordered from them a few times through eBay and the last time I ordered I was just so
fed up, from there horrible customer service, and you cannot leave a negative feedback or open a case until 7 days after the item is received
That is what they should do for every seller, allow the buyer to make things right and than if not open a case and leave feedback
With best buy I had issues in previous orders , and did nothing so the last order , I tried contacting them , received no response and maybe 3-4 days after I tried to open an eBay and paypal case and leave feedback and was shot down all three times with a message saying I needed to wait 7 days
I never would open a case or leave negative feedback to another seller, I would just never shop there again, but Best Buy has a horrible eBay store, where, they won't respond to You, run out of inventory and just cancel the order, everything that would get a regular seller banned they are allowed to do, so ridiculous
I haven't checked in a while but if they are still TRS account after the new standards it's just total BS
|