courier didn't deliver - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > International eBay & Paypal Discussions > UK eBay & Paypal

UK eBay & Paypal General discussions about eBay.co.uk Suspensions and Paypal.co.uk limited accounts. This forum is geared towards UK eBay & Paypal sellers.

Reply
 
Thread Tools
  #1  
Old 10-14-2014
Senior Member
 
Join Date: Jun 2012
Posts: 195
Thanks: 23
Thanked 4 Times in 4 Posts
Activity: 0%
Longevity: 68%
iTrader: (0)
Default courier didn't deliver

It never rains but it pours!
I sent a parcel on 20th September with Parcel2go. Checked it after a week. "held at depot" Couldn't contact P2G for another week. They looked in to it. Heard nothing for another week. Emailed buyer to explain the problem. Checked again now says " further delivery info received" Then NOTHING. No change. Can't contact P2G. Several apologetic emails to buyer. Buyer never replied to any of my emails. Final mail to buyer saying I was willing to send replacement first class and if other turned up they could keep both. Still no reply from buyer. Still can't contact P2G. Still no change on tracking. BUT buyer now opened "not received" dispute.
No doubt another black mark on my DSR's. I'm NEVER going to get it back below 5% at this rate
Stupid question but I don't suppose eBay would lend a sympathetic ear?
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 10-14-2014
JamesNorth101's Avatar
Executive [VIP]
 
Join Date: Apr 2013
Posts: 20,073
Thanks: 2,424
Thanked 5,197 Times in 3,996 Posts
Activity: 27%
Longevity: 63%
iTrader: (462)
Default Re: courier didn't deliver

Upload the tracking details though the case.

That is all you can do at the moment.

eBay are unlikey to be sympathetic
Reply With Quote
  #3  
Old 10-14-2014
Senior Member
Threadstarter  
 
Join Date: Jun 2012
Posts: 195
Thanks: 23
Thanked 4 Times in 4 Posts
Activity: 0%
Longevity: 68%
iTrader: (0)
Default Re: courier didn't deliver

Quote:
Originally Posted by JamesNorth101 View Post
Upload the tracking details though the case.

That is all you can do at the moment.

eBay are unlikey to be sympathetic
Yes, already done that
Reply With Quote
  #4  
Old 10-14-2014
Bunneh's Avatar
Executive [VIP]
 
Join Date: Sep 2011
Posts: 4,691
Thanks: 672
Thanked 1,096 Times in 824 Posts
Activity: 0%
Longevity: 72%
iTrader: (25)
Default Re: courier didn't deliver

Can you not contact the courier direct since parcel2go is a middle man.

I have contacted the courier direct with a parcel2go tracking number.. so it is possible
Reply With Quote
  #5  
Old 10-14-2014
Junior Member
 
Join Date: Oct 2014
Posts: 11
Thanks: 3
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 55%
iTrader: (0)
Default Re: courier didn't deliver

I always call the customer when I can if I need to contact them about something like this. A lot of people don't know how to check their massages, especially with Amazon.
Reply With Quote
  #6  
Old 10-15-2014
Senior Member
Threadstarter  
 
Join Date: Jun 2012
Posts: 195
Thanks: 23
Thanked 4 Times in 4 Posts
Activity: 0%
Longevity: 68%
iTrader: (0)
Default Re: courier didn't deliver

Quote:
Originally Posted by jmontoya102 View Post
I always call the customer when I can if I need to contact them about something like this. A lot of people don't know how to check their massages, especially with Amazon.
With the problems I'm experiencing at the moment I could do with a good massage!
Reply With Quote
The Following User Says Thank You to ceebee For This Useful Post:
ooooo.halo (10-20-2014)
  #7  
Old 10-15-2014
Senior Member
Threadstarter  
 
Join Date: Jun 2012
Posts: 195
Thanks: 23
Thanked 4 Times in 4 Posts
Activity: 0%
Longevity: 68%
iTrader: (0)
Default Re: courier didn't deliver

There IS a God after all. I emailed the buyer very grovelling. Got a reply saying return request removed and apologised for not reading my emails.
Win some, lose some
Reply With Quote
  #8  
Old 10-15-2014
Senior Member
Threadstarter  
 
Join Date: Jun 2012
Posts: 195
Thanks: 23
Thanked 4 Times in 4 Posts
Activity: 0%
Longevity: 68%
iTrader: (0)
Default Re: courier didn't deliver

Just one point. Would this still go against my DSR's?
Reply With Quote
  #9  
Old 10-16-2014
forummember's Avatar
Executive [VIP]
 
Join Date: Apr 2010
Posts: 721
Thanks: 40
Thanked 28 Times in 28 Posts
Activity: 0%
Longevity: 81%
iTrader: (0)
Default Re: courier didn't deliver

Quote:
Originally Posted by ceebee View Post
Just one point. Would this still go against my DSR's?
It has been known too. Best to call eBay to confirm and make sure it is removed against your scores.
Reply With Quote
  #10  
Old 10-21-2014
Senior Member
Threadstarter  
 
Join Date: Jun 2012
Posts: 195
Thanks: 23
Thanked 4 Times in 4 Posts
Activity: 0%
Longevity: 68%
iTrader: (0)
Default Re: courier didn't deliver

This is interesting. At long last P2G have got back to me and it appears that Hermes will not deliver to this address because it is a traveller's site, and are returning the parcel. Now, will that be enough evidence for eBay to remove the black mark from my DSR?
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Courier on listings steve70000 eBay Discussion! 5 07-22-2013 05:56 PM
What Companies Deliver Same Day? smellybelly UK eBay & Paypal 1 07-18-2011 05:52 AM
About selling item that can be digitally deliver. qvyhnl eBay Discussion! 14 04-28-2010 11:31 AM


Aspkin Group

All times are GMT -5. The time now is 03:45 AM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58