Same thing happened to me back in FEB of this year. SNP, told me they would review my account in 30 days and I never heard back! I made all of my customers who left negs/neu. happy, 99% of them even did feedback withdrawals. I had NO open disputes, my DSR was fine, I just got the excessive negs due to an illness and being down. So 3 mo after my suspension I emailed ebay, called them, live chat anything I could think of, they were nasty! They wouldn't respond to emails. I guess I bugged them so much that they finally got back and told me that they were not going to reinstate my account and if I emailed them again they were not going to reply. Now that's customer service for ya!
So anyway, I let it go for several more months until the other day when I found this forum. I saw some people who faxed in their info for reinstatement which I never even was told to do by ebay SO, yesterday I faxed in my info. I figured ONE LAST shot...so we will see.
GL to you!
|