Re: low delivery time performance
I had no issues THIS YEAR, but LAST YEAR nearly KILLED ME! My USPS sorting center started taking a week to 10 days to get packages out:
MY LOCAL POST OFFICE------>SORTING CENTER------>DESTINATION SORTING CENTER------>DESTINATION POST OFFICE
It was not just me, other people I know who use my same post office and sell online were complaining about the same thing. It happened after our old sorting center was closed and merged with another sorting center. But, of course, eBay and Amazon could care less that it shows you shipped on time. Sellers are UNFAIRLY held accountable for any USPS delays. Not that anything about eBay, Amazon or life in general is FAIR. But it SUCKS!
I was dealing with angry customers (just a few, most were patient) and it even cost me TRS status on a couple of accounts. I got TRS back about 90 days later by babying the accounts and using the two that were badly dinged mostly for priority packages and by calling USPS and bitching like hell. I always had SECERAL tracking numbers to use as examples, so they couldn't say it was a one-off thing.
So, to the OP, I feel your pain! Luckily (for me) they resolved the issue and packages now go through the way they used to at the old sorting center - meaning it normally shows movement within 24 hours of arrival.
Last edited by jeffweico; 12-25-2014 at 04:28 AM.
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