Re: I'm new here too!
I know the feeling...I had a similar sized account and situation...and remember the harsh winter in Europe is 2011?...a lot of my parcels got delayed in the snow at home and in Europe. some customers were understanding, but others weren't and lodged compalants, and shortly afterwards my account was toast.
I can only advise that all ebay selling accounts are doomed eventually becuase problems never happen uniformly spread out over the year, they tend to come in fits and starts, ebay destroy people's livelihoods not based on human decisions, but robots checking your defect score sheet.
What I advise is always to have back up accounts, I create one or 2 every few months beside my main one, and just sell a few items on these as personal accounts ready for back up in case of the almost inevitable closure of your account
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