Hey everyone,
Been through multiple accounts and wanted to reach out for some help. I've bought the Amazon Steath book which has literally changed my life. For those who don't have it, it is WELL worth the money! Just wanted to give my input on that!
Okay so this may be long but I wanted to explain my Amazon story which is about a 5 year long adventure. This is excluding Z-shops when I used to sell there which was what, back in the 90s?
Account 1: Buyer did not read description. Left a negative without contacting. I had about 15 other positive 5 star feedback. It was an account about one month old. ODR over 1%, suspended.
Account 2: Bought the
Stealth Book. It worked! Account lasted about 3 years. Our last year of selling we did about $2MM in sales. We manufacture our own products. I got sick and didn't get to work for about 2 months during the holidays. Damage control couldn't save us. Performance went down and we couldn't keep up with demand and lost that account.
Account 3: Started this about a month ago. All 5 star praising feedback. Competitor who I listed under their ASIN said trademark violation. Suspended.
Appealed and they do not reply to me at all. I explained and even had my IP attorney explain there was no trademark. Why is it that when I was selling with account #2 and people listed ⊗⊗⊗⊗ products under my ASINs I couldn't get them removed? So anyway, I talked to a CSR today and apparently seller performance is backed up because of a lot of trademark suspensions so I guess that's rampant.
Account 4: Did this about 3 days ago. Followed protocol as normal but was suspended for being linked, I think it had to do with the products I was offering. Rookie mistakes by me. Considering account 5 now.
Any tips? I really want to get back on Amazon as it provided us with a great source of revenue. Our company is a very popular one and has been in many large publications. I even lecture to MBA kids about business and such. Yet this problem plagues me.
I'm still trying to figure out how I got linked. Used totally different address of a friend, friend's name, did not provide my EIN, I am using VMWare. I am wondering with VMWare. If two Virtual machines were open with the two accounts could that link it? Phone numbers were different. No bank info was given. Credit cards were vanilla visas. I am guessing its products right? Or could it have been the gmail accounts being accessed mistakenly on the same IP? Or a mac address of some machine attached to my computer?