Policy warning from Amazon-strange
I got a strange message from Amazon today. Does anyone encounter this issue before?
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Hello,
We are writing because you may have violated our policies by confirming an order prior to shipping any portion of the order to the buyer.
Per our policies, sellers may only confirm shipment of an order after sending all or some portion of the customer’s order.
For more information on this policy, search on “Charge When Ship” in seller Help.
Note that failure to comply with our policies may result in the removal of your Amazon.com selling privileges.
We appreciate your cooperation and thank you for selling on Amazon.com.
Regards,
Seller Performance Team
Amazon.com
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The question is I have never ever done things like what the email states. I don't know what can cause them to think I am doing what they accused me of doing. Any ideas?
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