Package Seized by Customs

dhunter0294 · #1 03-11-2015

Package was seized by customs and this was the first package of a mega order, 12 packages in all. The rest of them will be coming into the states coming to the same address within a week. Have I lost all of them? Also is there any way I can get my money back order was thru DHgate for 6k

10 Please contact DHL CHARLOTTE, NC - USA 17:56
9 Arrived at Delivery Facility in CHARLOTTE - USA CHARLOTTE, NC - USA 10:00
8 Departed Facility in CINCINNATI HUB - USA CINCINNATI HUB, OH - USA 05:27
7 Processed at CINCINNATI HUB - USA CINCINNATI HUB, OH - USA 01:49
6 Clearance processing complete at CINCINNATI HUB - USA CINCINNATI HUB, OH - USA 01:03
Tuesday, March 10, 2015 Location Time
5 Customs status updated CINCINNATI HUB, OH - USA 10:08
4 Departed Facility in HONG KONG - HONG KONG HONG KONG - HONG KONG 18:24
3 Processed at HONG KONG - HONG KONG HONG KONG - HONG KONG 17:51
2 Arrived at Sort Facility HONG KONG - HONG KONG HONG KONG - HONG KONG 14:19
1 Shipment picked up

RSSDistributing · #2 03-11-2015

I had a package seized and I had 4-5 packages coming to the same address with the same name. I was worried but all of them came through. But they were from different suppliers. In your case I could see them taking them all because that supplier and your address will more in likely be blacklisted. If you have 12 packages seized you could also be investigated for trademark infringement. I would contact Dhgate and see what they will do about it. If they can give you a refund because it was a 6k order and you did not receive it. Do you know the approximate US retail price of the items?

dhunter0294 · #3 03-11-2015

If they get all 12 of them probably 60-70k

eternity4u · #4 03-11-2015

Where the items questionable?

DHGATE. Have to be careful.
More likely all your packages would be seizes by customs now since your address is flagged now

dhunter0294 · #5 03-11-2015

Quote:

Originally Posted by eternity4u

Where the items questionable?

DHGATE. Have to be careful.
More likely all your packages would be seizes by customs now since your address is flagged now

Unfortunately yes, I have been doing this for over 5 years and nothing like this has ever happened.

jeffweico · #6 03-11-2015

They may or may not get through. But if they were seized because they were counterfeit, you could have a problem. If ALL of the packages are seized, that is - from your post - $60k or more worth of merchandise. That is the kind of stuff that gets investigated.

Five years ago, this type of thing was not a big deal. But now it is downright dangerous.

Your best hope is that the rest of the items make it through. Again, that may or may not happen. Not every seizure leads to more packages being seized.

dhunter0294 · #7 03-11-2015

I've read that I will receive a letter from US Customs with their explanation, throw it in the trash?

BigCJ · #8 03-11-2015

if its 12 parcels and the items are questionable....they may want to visit..

This isnt 1 or 2 box of items...6k worth jumping to 60-70k retail isnt something they want to skip...

Please keep us posted if you get the other packages.

dhunter0294 · #9 03-11-2015

Guess if I get a knock on the door I wont say a word and lawyer up.

GoteBay · #10 03-11-2015

I had a package seized and I got a letter to authorize the shipment to be destroyed. I signed it and that was it.

I also had another package seized and released after 45 days without any explanation.

If you have not received the package, DHgate will side with you. Make sure to provide proof of seizure. That should be the letter from Customs.

jeffweico · #11 03-11-2015

I would never sign anything. If you get a letter, you can show it to DHgate to get a refund. But contact the seller first and give them a chance to work it out.

If the others make it through, there shouldn't be an issue. If they ALL get seized, then I would start to worry.

rsot · #12 03-11-2015

Indeed, speak to your seller and see what can be done in the event of seizure

wtfebay · #13 03-11-2015

Quote:

Originally Posted by dhunter0294

10 Please contact DHL CHARLOTTE, NC - USA 17:56
9 Arrived at Delivery Facility in CHARLOTTE - USA CHARLOTTE, NC - USA 10:00
8 Departed Facility in CINCINNATI HUB - USA CINCINNATI HUB, OH - USA 05:27
7 Processed at CINCINNATI HUB - USA CINCINNATI HUB, OH - USA 01:49
6 Clearance processing complete at CINCINNATI HUB - USA CINCINNATI HUB, OH - USA 01:03
Tuesday, March 10, 2015 Location Time
5 Customs status updated CINCINNATI HUB, OH - USA 10:08
4 Departed Facility in HONG KONG - HONG KONG HONG KONG - HONG KONG 18:24
3 Processed at HONG KONG - HONG KONG HONG KONG - HONG KONG 17:51
2 Arrived at Sort Facility HONG KONG - HONG KONG HONG KONG - HONG KONG 14:19
1 Shipment picked up

Did you call them and they say it was seized? There are several hubs in the US where packages go through customs. I've had packages from China go through Memphis, Los Angeles, New York, etc. What surprises me is that your package actually LEFT customs in Ohio and went to North Carolina. If it was seized, it shouldn't have left Ohio.

In the case that it WAS seized, your name and address could not be on the blacklist. Which means any time something comes through customs, it will be searched. If counterfeit goods are in the package, you're going to get a letter. If you continue to receive packages like that, men in uniforms will visit you and things could turn ugly. Ask for their card, tell them your lawyer will be in contact with them, goodbye.

dhunter0294 · #14 03-11-2015

Yes they were definately seized I spoke with a DHL representative gave them the tracking number and she told me that the package was seized by US Customs.

dhunter0294 · #15 03-12-2015

4 more packages were seized today at local delivery facility. Has anyone ever had anything like this happen? I Know im in deep at this point but want to know if anyone else has been in the same boat and what the outcome was.

eternity4u · #16 03-12-2015

Did you send them on your home address?

What exactly was the items?

muzzie · #17 03-12-2015

All courier services are NONONO if sending something with a foggy origin. Only EMS or regular post.

dhunter0294 · #18 03-12-2015

Home address, DVDS Not beach body or Disney. 15k retail worth so far

eternity4u · #19 03-12-2015

I think you should get some legal advice. DVDS from China is a BIG no no no.

Dmshark25 · #20 03-12-2015

It looks like they have you on the list and I doubt any of the packages will come through now

Like mentioned in a previous post , never sign Anything because than you officially claim responsibility

Callidus · #21 03-12-2015

DVDs from China......that ship sailed yonks ago mate....

At the moment if I were you, I would be glad I'm not in the UK. FACT would have been round by now

Dmshark25 · #22 03-12-2015

It's crazy how there are all different departments in different countries enforcing copyright laws and confiscating replicas

But Alibaba which is basically Mass Producing and distributing replicas of every item ever made and Now they are legitimate and are a public Traded Company

How did that ever Happen, every other listing has 1:1 Copy or A1 Quality something along them lines

It's like a Joke, every country is against replicas and they just Legitimized the biggest Replica Manufacturing Company in the World

And what is really funny is that they even have organizations in China going after Replicas , I just don't get it