Paypal complaint warning!
JUST GOT THIS IN AN EMAIL...WHAT DO YOU GUYS RECOMMEND ME DO FROM FURTHER RISKING MY ACCOUNT?
We have received several complaints regarding your PayPal Account for non-delivery and/or not as described products that have been paid for through our service.
During our review of accounts that receive complaints, we measure the complaints received in relation to the volume of sales. The "complaint rate" determines whether your account will remain in good standing. The ideal complaint rate is less than 2%. To remain in good standing, all members must maintain a complaint rate of less than 3%.
At this time, your complaint rate is 29.3%. Our goal is to help you understand our policies to ensure successful experiences with PayPal. Therefore, we respectfully request that you resolve all outstanding complaints and refrain from any activities that may cause an increase in your complaint rate. Accounts with an excessive complaint rate may be subject to reserves, an account limitation, and/or risk the possibility of closure.
We would like to take this opportunity to invite you to review our site policy governing a seller's obligation when receiving funds for payment of goods or services. The policy can be found by clicking the Legal Agreement link on any PayPal webpage and click User Agreement.
We appreciate your business, and the efforts you take to reduce your complaint rate.
THANKS FOR THE HELP! |