Re: Amazing how I got kicked off of amazon Quote:
Originally Posted by volcanoman I will post it tomorrow. Our programmer has access to the data. | we had one rating - a five star. We had only one metric called "contact response time" that was bad and it was red but just barely over the warning mark.
do you think they used this as an excuse because they found out we had been kicked off already? We uploaded a lot of the products that we were selling on our old account - but they were fairly generic. I am concerned that we got booted because they found out about us but we have two other accounts that are doing just fine.
Here is what they sent us.
Hello,
We are writing to let you know we have removed your selling privileges, canceled your listings, and placed a temporary hold on any funds in your Amazon.com seller account. Any new selling accounts you open will be closed.
We took this action because you have violated our policies by failing to follow through on your orders for Amazon buyers. For information on this policy, search on “Policies and Agreements” in seller Help.
We encourage you to take appropriate steps to resolve any pending orders. Note that any amounts paid as a result of A-to-z Guarantee claims and chargebacks may be deducted from your seller account.
After 90 days, the hold will be removed and any remaining funds will be available per your settlement schedule. In addition, balance and settlement information will be available in the Payments section of your seller account. If you have questions about these funds, please write to payments-funds@amazon.com.
If you would like to appeal this decision, please visit the Notification page in the Performance section of your account, find this message in the list of notifications, and click the Appeal button ( https://sellercentral.amazon.com/gp/...fications.html). For information on creating an appeal, search on “Appeal the Removal of Selling Privileges” in seller Help.
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