Accused of selling counterfeit - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Platform Discussions > Amazon

Amazon Amazon Suspension. General discussions on Amazon, suspensions, suspended, blocked, banned and more. Amazon Forum.

Reply
 
Thread Tools
  #1  
Old 06-18-2015
PALAUPACIFIC's Avatar
Junior Member
 
Join Date: Sep 2014
Posts: 27
Thanks: 6
Thanked 3 Times in 2 Posts
Activity: 0%
Longevity: 55%
iTrader: (0)
Send a message via Skype™ to PALAUPACIFIC
Default Accused of selling counterfeit

I was banned for selling counterfeit which is not true . I am in shock right now . Does anybody have experience about this ? I need a strong appeal
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 06-18-2015
MM78's Avatar
Executive [VIP]
 
Join Date: Sep 2010
Posts: 14,302
Thanks: 1,110
Thanked 4,934 Times in 3,399 Posts
Activity: 0%
Longevity: 78%
iTrader: (4)
Default Re: Accused of selling counterfeit

You can appeal till the cows come home but it might not work. The only thing I can see is that you try to speak to someone on the phone and maybe be prepared to fax/email them Invoices of your merchandise.
Reply With Quote
  #3  
Old 06-18-2015
Junior Member
 
Join Date: Sep 2012
Posts: 118
Thanks: 18
Thanked 27 Times in 22 Posts
Activity: 0%
Longevity: 67%
iTrader: (1)
Default Re: Accused of selling counterfeit

No guarantee you will get back online, but a strong appeal might just do it if it is your first offence. Again, no guarantee. Copyrights are the hardest appeals (i've found).
Have you tried contacting the person who complained? Sometimes, if you get a decent person on the other side, they will co-operate and withdraw the complaint.

Last edited by JamesNorth101; 08-06-2015 at 06:08 AM.
Reply With Quote
The Following User Says Thank You to zaidy88 For This Useful Post:
Josh134 (06-30-2015)
  #4  
Old 06-18-2015
Junior Member
 
Join Date: Sep 2012
Posts: 118
Thanks: 18
Thanked 27 Times in 22 Posts
Activity: 0%
Longevity: 67%
iTrader: (1)
Default Re: Accused of selling counterfeit

9 times out of 10 saying 'It isn't copyright' or 'I didn't do it' doesn't work.
Putting your hands in the air, apologizing, making up a story of how it happened (true or not) and steps you will take to ensure it is not repeated might, just might, work.
It's worked for us a few times.
Reply With Quote
  #5  
Old 06-18-2015
Senior Member
 
Join Date: Feb 2015
Posts: 1,549
Thanks: 45
Thanked 344 Times in 280 Posts
Activity: 0%
Longevity: 53%
iTrader: (0)
Default Re: Accused of selling counterfeit

If your account is new and its accused of selling counterfeit there is little hope. An aged account you could have a chance. Have you got invoices from your supplier etc as amazon will ask for these.
What section were you selling in as this also makes a difference.
Reply With Quote
The Following User Says Thank You to Taking The Micky For This Useful Post:
PALAUPACIFIC (06-18-2015)
  #6  
Old 06-18-2015
jeffweico's Avatar
Executive [VIP]
 
Join Date: Mar 2010
Posts: 7,217
Thanks: 895
Thanked 4,069 Times in 2,169 Posts
Activity: 0%
Longevity: 81%
iTrader: (12)
Default Re: Accused of selling counterfeit

It is VERY DIFFICULT to successfully appeal an Amazon ban because of selling counterfeit items, or in your case being ACCUSED of selling counterfeit items.

If your items are legitimate and you are buying from an authorized distributor, you could try submitting an appeal and offering to give them your supplier information so that you can prove that your items are legitimate.

Barring that, I don't see much hope.
Reply With Quote
The Following 2 Users Say Thank You to jeffweico For This Useful Post:
PALAUPACIFIC (06-18-2015), revenge (06-19-2015)
  #7  
Old 06-19-2015
Executive [VIP]
 
Join Date: Nov 2012
Posts: 3,097
Thanks: 408
Thanked 668 Times in 494 Posts
Activity: 0%
Longevity: 66%
iTrader: (0)
Default Re: Accused of selling counterfeit

Have had items blocked I sold hundreds of because one arbitrage person though he could buy me out and resell then he decided he couldn't so filed an A to Z claim falsely claiming they were phake so he could send them back at my cost. That product was completely blocked from listing. One clear shyster out of the 300 or so I sold ruined it! Its way more jacked up than anything eBay does.
Reply With Quote
  #8  
Old 06-19-2015
Senior Member
 
Join Date: Jan 2010
Posts: 247
Thanks: 95
Thanked 45 Times in 35 Posts
Activity: 0%
Longevity: 82%
iTrader: (4)
Default Re: Accused of selling counterfeit

Why worry if you have nothing to hide? If you're an authorized reseller you have the all the rights. If not then stop doing what your doing.
Reply With Quote
  #9  
Old 08-06-2015
Executive [VIP]
 
Join Date: Nov 2012
Posts: 3,097
Thanks: 408
Thanked 668 Times in 494 Posts
Activity: 0%
Longevity: 66%
iTrader: (0)
Default Re: Accused of selling counterfeit

Quote:
Originally Posted by revenge View Post
Why worry if you have nothing to hide? If you're an authorized reseller you have the all the rights. If not then stop doing what your doing.
My problem is that I deal in an industry where Licensing rights for products change hands about every 8 to 10 years. Most of the products I sell are old stock the company that produced them no longer has the contract so they could care less. Personally that is my issue I have no recourse if one person tries to ruin my account.
Reply With Quote
  #10  
Old 08-07-2015
tatersalad's Avatar
Junior Member
 
Join Date: Oct 2012
Posts: 64
Thanks: 5
Thanked 15 Times in 10 Posts
Activity: 0%
Longevity: 66%
iTrader: (0)
Default Re: Accused of selling counterfeit

I get these accounts reinstated all the time. Just hire an attorney to write you a very well written appeal letter. They are somewhat keyword driven, so make sure that it includes a humble admission of fault (whether you be at fault or not) and a clear precise plan of action to prevent it from happening again.
Reply With Quote
  #11  
Old 08-09-2015
Junior Member
 
Join Date: Jul 2015
Posts: 48
Thanks: 25
Thanked 5 Times in 5 Posts
Activity: 0%
Longevity: 50%
iTrader: (0)
Default Re: Accused of selling counterfeit

Why would you worry, you should have even more confidence even after what you said about the licensing rights being exchange and what not. Just tell them that
Reply With Quote
  #12  
Old 08-10-2015
Junior Member
 
Join Date: Oct 2013
Posts: 161
Thanks: 11
Thanked 5 Times in 4 Posts
Activity: 0%
Longevity: 61%
iTrader: (0)
Default Re: Accused of selling counterfeit

Do amazon verify the order numbers etc from the supplier
Reply With Quote
  #13  
Old 08-10-2015
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 75,848
Thanks: 5,926
Thanked 8,908 Times in 8,201 Posts
Activity: 99%
Longevity: 83%
iTrader: (7)
Default Re: Accused of selling counterfeit

For most cases no I would say but what are you trying to do?
Reply With Quote
  #14  
Old 08-10-2015
Junior Member
 
Join Date: Oct 2013
Posts: 161
Thanks: 11
Thanked 5 Times in 4 Posts
Activity: 0%
Longevity: 61%
iTrader: (0)
Default Re: Accused of selling counterfeit

Only wanting to show some receipts of a few ipads that I sold on amazon.they asked me to show invoices because of a product review.I once bought an iphone from walmart.com so was thinking of altering that to 'ipad' instead of showing ebay invoices where they really came from.
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Accused of selling phake iPhone. jeanier8 eBay Suspensions 17 09-12-2011 12:13 AM


Aspkin Group

All times are GMT -5. The time now is 09:11 AM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58