Late Dispatch Rate - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Platform Discussions > Amazon

Amazon Amazon Suspension. General discussions on Amazon, suspensions, suspended, blocked, banned and more. Amazon Forum.

Reply
 
Thread Tools
  #1  
Old 06-18-2015
Subscribed [VIP]
 
Join Date: Dec 2010
Posts: 174
Thanks: 3
Thanked 9 Times in 7 Posts
Activity: 0%
Longevity: 77%
iTrader: (1)
Default Late Dispatch Rate

OK so although I send all my items on time I forgot to mark a couple of days worth of orders as dispatched via Amazon this week. As soon as I realised, I went in and marked them as dispatched on the days that they were. This has now caused my Late Dispatch Rate to be down as poor.

Am I going to lose my account or will I be OK?
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 06-18-2015
jeffweico's Avatar
Executive [VIP]
 
Join Date: Mar 2010
Posts: 7,217
Thanks: 895
Thanked 4,069 Times in 2,169 Posts
Activity: 0%
Longevity: 81%
iTrader: (12)
Default Re: Late Dispatch Rate

You probably won't LOSE the account, although it MAY go into review.

If it does go into review, let Amazon know that the items WERE shipped on time and provide them the tracking numbers to prove it. They may also ask for your business plan that shows the steps you plan to take to prevent the problem in the future.

I don't know of ShipStation will work in the UK, but you might want to find a similar service that automates everything. The cost is small compared to what the time savings and automation are worth.
Reply With Quote
  #3  
Old 06-18-2015
Subscribed [VIP]
Threadstarter  
 
Join Date: Dec 2010
Posts: 174
Thanks: 3
Thanked 9 Times in 7 Posts
Activity: 0%
Longevity: 77%
iTrader: (1)
Default Re: Late Dispatch Rate

OK, just have to hope it's OK then. Such a stupid mistake to make. I don't send anything tracked so I would have trouble proving it.
Reply With Quote
  #4  
Old 06-18-2015
Senior Member
 
Join Date: Feb 2015
Posts: 1,549
Thanks: 45
Thanked 344 Times in 280 Posts
Activity: 0%
Longevity: 53%
iTrader: (0)
Default Re: Late Dispatch Rate

We all can make mistakes. Just hope the goods did arrive on time and you don't get any complaints from the buyers to compound the error.
Reply With Quote
  #5  
Old 06-18-2015
jeffweico's Avatar
Executive [VIP]
 
Join Date: Mar 2010
Posts: 7,217
Thanks: 895
Thanked 4,069 Times in 2,169 Posts
Activity: 0%
Longevity: 81%
iTrader: (12)
Default Re: Late Dispatch Rate

Quote:
Originally Posted by eezo View Post
OK, just have to hope it's OK then. Such a stupid mistake to make. I don't send anything tracked so I would have trouble proving it.
I don't know if tracking is expensive in the UK, but I would never ship ANYTHING on eBay or Amazon today without tracking. But I am in the US, so we might be facing different circumstances.

In this case, all you can do is explain to Amazon that the goods were shipped on time but you were late in actually MARKING them as shipped.

If tracking is not expensive, I highly recommend it. It helps build trust since eBay and Amazon can actually SEE that the items were shipped and when they were received. In the US, it also helps to win seller protection cases.
Reply With Quote
  #6  
Old 06-18-2015
Senior Member
 
Join Date: Feb 2015
Posts: 1,549
Thanks: 45
Thanked 344 Times in 280 Posts
Activity: 0%
Longevity: 53%
iTrader: (0)
Default Re: Late Dispatch Rate

Jeff, tracking in the UK is expensive, if you are selling goods below £20 it not cost effective. Not like in the US where tracking is now "free" with the Post Office.
Reply With Quote
  #7  
Old 06-19-2015
MU
 
Join Date: May 2012
Posts: 291
Thanks: 18
Thanked 53 Times in 49 Posts
Activity: 0%
Longevity: 69%
iTrader: (2)
Default Re: Late Dispatch Rate

It should be fine for now but watch out next month or so. They are going to use the late dispatch rate as a metric and it Will Count as part of your ODR
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Order Defect Rate Questions? When suspensions usually happen? Long vs Short Term Rate trav Amazon 2 03-17-2015 03:59 AM
low DSR for dispatch ulsterbeef eBay Discussion! 0 12-25-2013 06:21 PM
30 Day Dispatch ? Bulldog UK eBay & Paypal 9 03-07-2013 11:42 AM
DSR - Dispatch Time arshavin Subscriber Discussions 11 12-10-2012 05:43 PM
Asked an Ebay seller to dispatch to my real address resilient UK eBay & Paypal 4 11-16-2011 03:16 AM


Aspkin Group

All times are GMT -5. The time now is 03:06 AM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58