What to say to eBay..?

penguinok · #1 06-19-2015

I just called eBay for the first time and a grumpy sounding woman answered the phone and I had half a mind to just hang up but for some reason I was hopeful.
She asked what I needed help with and I said that my account is suspended because it is linked to another suspended account. She asked me what the account name is then looked it up and asked me how I knew that person. I said she is my mom (really an old account of mine that I had made using my mom's name) She then told me "It says that your mom has been indefinitely suspended (wouldn't say for WHAT) and that since I am associated with the account I am not welcome to do business with ebay. I asked her very politely if there is anything I can do to get my account reinstated and she rudely said "No, you're finished, you can never use eBay again" and hung up.

What do I do now? Did I just get a bad person? Should I call back right away until I find someone nice? Or all they all gonna be like that?

Any help would be very much appreciated! Thank you!!!

MM78 · #2 06-19-2015

Well...you have 3 options:
1. Call Back and pray you get someone who will reinstate your account (which most likely will not happen)
2. You make Stealth Accounts
3. Roll into a ball and cry forever

I would go with option 2.

dealagreeproceed · #3 06-19-2015

Quote:

Originally Posted by MM78

Well...you have 2 options:
1. Call Back and pray you get someone who will reinstate your account (which most likely will not happen)
2. You make Stealth Accounts
3. Roll into a ball and cry forever

I would go with option 2.

option 3...

GreenBean · #4 06-20-2015

no 3 FTW

zexaah · #5 06-20-2015

You got linked, you're done dude.

rsot · #6 06-20-2015

Best to learn stealth and create new unlinked accounts

jeffweico · #7 06-20-2015

Unfortunately, when one member of a household gets banned, all of the accounts on the same IP are usually flagged. If a flagged account is just used for BUYING, it is usually OK (although there ARE EXCEPTIONS to that) but if one of those accounts tries to start SELLING, it gets banned as well.

The reason for this is that eBay has seen that when one account that is banned for something - like selling counterfeits - people will try to move those sales to another account, many times one that is in the same household.

Is it fair? Of course not. But life in not fair in eBayWorld.

Haidukken · #8 06-20-2015

Quote:

Originally Posted by MM78

Well...you have 3 options:
1. Call Back and pray you get someone who will reinstate your account (which most likely will not happen)
2. You make Stealth Accounts
3. Roll into a ball and cry forever

I would go with option 2.

3 is pretty much my solution for every problem in life that I may face. Works wonders.

slokor · #9 06-20-2015

Why is noone recommending option 1??? LOL

GreenBean · #10 06-20-2015

Quote:

Originally Posted by slokor

Why is noone recommending option 1??? LOL

We do not want to steal GhostofAmazon's thunder.

That is why.

rsot · #11 06-20-2015

/cue GhostofAmazon intro music

dealagreeproceed · #12 06-20-2015

seems you all have grown fond of him over time hehe

I always find him oh so entertaining

GreenBean · #13 06-20-2015

Quote:

Originally Posted by dealagreeproceed

seems you all have grown fond of him over time hehe

I always find him oh so entertaining

Aye, like a nagging toothache.....

You JUST know that one day it will go away

Oh happy day!

rsot · #14 06-21-2015

Quote:

Originally Posted by slokor

Why is noone recommending option 1??? LOL

Because of indication of linking to suspended account - not worth the hassle of trying to argue with eB

GreenBean · #15 06-22-2015

Quote:

Originally Posted by rsot

Because of indication of linking to suspended account - not worth the hassle of trying to argue with eB

Subjective though.

Under some conditions, feasible to take up the issue with ebay.

Like playing poker

rsot · #16 06-22-2015

True - not a generalized statement, just particular to this OP's situation

#17 06-25-2015

Quote:

Originally Posted by rsot

Because of indication of linking to suspended account - not worth the hassle of trying to argue with eB

I disagree, the only time it is worth calling ebay is when the account is suspended. You have nothing to lose but your time.

GreenBean · #18 06-25-2015

Quote:

Originally Posted by Speeder33

I disagree, the only time it is worth calling ebay is when the account is suspended. You have nothing to lose but your time.

Agree here.

Each case presents choices.

Never sensible OR practical to apply blanket statements about what to do or not do.

Those pretending to be in the know tend to espouse otherwise.

rsot · #19 06-26-2015

To each his own then - take a shot, miss or win - but the clear indication of linking was worrisome

Kalikat1 · #20 06-27-2015

Hi, this also happened to me. I think it's quite unfair that we have to pay for someone else's mistakes. I am in a Uni dorm and I explained to the woman but she just basically was not having any of it! We should start a petition or something

yaBeh8ater · #21 06-28-2015

Quote:

Originally Posted by Kalikat1

Hi, this also happened to me. I think it's quite unfair that we have to pay for someone else's mistakes. I am in a Uni dorm and I explained to the woman but she just basically was not having any of it! We should start a petition or something

that might have worked...10 years ago.

rsot · #22 06-28-2015

Pfft petition.