 Disputing payment with Paypal from Entropay
Paypal charged my VCC twice and i contacted entropay and got this response
Dear Garrett,
I have prepared a dispute form for you to sign, date and return to us for processing.
Please try to send any completed dispute form as a PDF as the bank will need to fax it to Visa.
I have deleted the Virtual Card ************8875 and any balance will be transferred to your default card ****6137.
I can also see that your account was accessed from a UK IP address on the day of the transaction. If this was not you, please change your password immediately.
Regards,
Gordon Cook
Form:
The only issue is these details aren't in my stealth name!! I am a bit confused. What Should i do?
CARDHOLDER DISPUTE
I am disputing this charge as it was unauthorized.
I certify that the charge(s) was/were not made by me or by a person authorized by me to use my card
Further, I did not receive proceeds or benefits from any of those transactions.
I understand that the fee for processing this dispute is $15, £15 or €15 per transaction. I have ensured that these funds are on my account.
ENTROPAY USER NAME: garrettXXXXX
NAME: Garrett XXXXX
E-MAIL ADDRESS: garrettXX@hotmail.com
ACCOUNT (Virtual Card): ************8875
MERCHANT NAME: PAYPAL *516454134 *****
AMOUNT: €283.47
TRANSACTION DATE: 24/6/2015
AUTH CODE: 559*** (Auth Date 22/06/2015)
SIGNATURE:
DATE:
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