Poll: Reasons for not responding to emails - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Platform Discussions > eBay Discussion!

eBay Discussion! EBay Forum. News, Updates, or Anything eBay is Welcome. A kind of lounge if you will.

Reply
 
Thread Tools
  #1  
Old 08-06-2007
Junior Member
 
Join Date: Feb 2007
Posts: 1,106
Thanks: 0
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 99%
iTrader: (0)
Default Poll: Reasons for not responding to emails

Poll Time!


I don't know about anyone else, but I get tired of emailing sellers to ask a simple question before buying (mainly to get their reaction time and see their customer service skills) and then never receive a reply. The fear of god that ebay puts into sellers that the person asking the question might be a trust and safety or vero agent doesn't help matters I'm sure. But when it's as simple as "does this work" or "do you combine shipping" or something like that and it's NOT mentioned in the auction, I find it hard to defend not replying. These people miss out on tons of purchases and bids from me because of this as I often just don't bid if questions aren't answered when given plenty of time to do so.

Do you reply to questions and has it ever hurt you? Why do you not reply? Do you buy from people who don't reply? This is a poll but I'm not going to limit it to choices. Feel free to spill your guts all you want, go crazy, vent, or just answer.
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 08-06-2007
Banned
 
Join Date: Jun 2007
Posts: 1,774
Thanks: 0
Thanked 16 Times in 10 Posts
Activity: 0%
Longevity: 97%
iTrader: (0)
Default

Every person that asks me questions regarding the auction never buys anyway so I figure it is a waste of time to answer questions
Reply With Quote
  #3  
Old 08-06-2007
Junior Member
Threadstarter  
 
Join Date: Feb 2007
Posts: 1,106
Thanks: 0
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 99%
iTrader: (0)
Default

Well did you answer? I've found more times than not that sellers that don't bother to reply are usually not going to give the best customer service. Not always, but the few times I have gone ahead and bid anyway, I've regretted it to some degree or another. So I've just stopped.
Reply With Quote
  #4  
Old 08-06-2007
aspkin's Avatar
Administrator
 
Join Date: Jan 2007
Posts: 11,372
Thanks: 3,072
Thanked 4,228 Times in 1,792 Posts
Activity: 4%
Longevity: 100%
iTrader: (24)
Default

I usually always reply - unless it's a obvious answer. And I usually get more buyers because of it.
Reply With Quote
  #5  
Old 08-06-2007
Junior Member
Threadstarter  
 
Join Date: Feb 2007
Posts: 1,106
Thanks: 0
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 99%
iTrader: (0)
Default

What type of questions do you ignore? And do you tend to ignore those who don't leave a direct email more than those who do? To put it another way, do you respond more through My Messages than regular email, and do you think it's more safe or less safe?
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Tracking through emails / Web beacons / TOKENS / index.dat files? WHAT ELSE? ebayaintstupid eBay Tracking 229 10-28-2020 01:33 AM
Ebay not responding to get account reinstated hopelessinpa eBay Suspensions 14 05-21-2010 05:52 PM
POLL: What do you sell? iliekmudkips eBay Discussion! 70 05-05-2010 01:33 PM
Most likely reasons for account limitation? JackNoMore PayPal Talk 7 08-12-2007 09:58 AM
Using Blackberry / PDA to andser ebay buyer emails, is it safe? any IP issue ? altu eBay Suspensions 3 08-06-2007 09:27 PM


Aspkin Group

All times are GMT -5. The time now is 12:04 AM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58