Need help with Ebay account.
Hi there,
I have issue with my stealth ebay account, I have about 130+ positive feedbacks, I don't have any negative or neutral feedbacks. Account age about 10+ month.
So the account limit is 100/5000 last 5 month I reach limit each month, but limit didn't increase automatically. That is why I try to ask increase account limit, but got this message: We're unable to increase your selling limits right now.
Your account currently has restrictions placed on it that are preventing you from requesting higher selling limits. Please resolve any open issues on your account before attempting again.
Go to your Message Inbox in my eBay and look for messages related to your account.
I don't have any opened cases and everything good with account. I tried to find customer service email to ask them increase limit, but on contact page I saw next: Hello, ****
After assessing your account, we have suspended you from buying or selling on eBay. We’ve taken this step in order to protect ourselves and our community. If you had any active listings, they've been removed and fees may be credited. Please note that registering a new account, or using another existing account to avoid this restriction is not allowed.
BUT, I can sell and I can buy from my account, I just reach limit each month. I don't understand WHY they saying that my account suspended from selling and buying on eBay?
Can you advice what I have to do? Do I need to contact customer service to increase limit, or they will suspended my account?
Thank you.
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