Limited account
Hi everybody. I sold an item on ebay which was very high priced. The item got sold for nearly 2000 USD and the buyer was from canada. After that i shipped my buyer the correct item and provided him with the tracking number . The item was delivered. Immediately my buyer reported saying that "Item Not as described" in paypal. That put my account limitation up and in negative balance. I was shocked to see my buyer doing this. Then in paypal there was lots of talks goin on b/w us . Then the buyer escalated the claim to paypal saying that he had received the wrong item.
Paypal informed me that they are investigating this case and will get back to me with solution. After few days i got an reply saying "We have asked buyer to return the item to you, and provide us with tracking number". Immediately the buyer sends the tracking number to paypal and paypal inturn sent me that.
But the funny thing is the tracking didnt show up complete information of the delivery. So after waiting for nearly 25 days, i got an email from paypal saying that "We have concluded the investigation for this dispute. Since the tracking number didnt show the delivery confirmation, we have closed this dispute and no refund is due"
Now my question, will the paypal again open the case. Its been almost 90 days now since this transaction took place.
This is the only one transaction which i have done on my paypal account.
I have used ⊗⊗⊗⊗ name, ⊗⊗⊗⊗ address and VCC on my paypal account. will that be ok? By the way, its my india paypal account.
Last edited by keshav123_ks; 12-25-2008 at 05:24 PM.
Reason: To input buyer information
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