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  #1  
Old 10-05-2015
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Default PayPal account limited-- PayPal requesting invoices

hello all,

i have begun selling items and everything is going well.

now PayPal has limited my account.

I have everything theyve demanded but i do not understand what they mean when they ask for invoice.

I source my products from China, should i just give them invoices supplier provide me @ purchase?

any advice?

thank you
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  #2  
Old 10-06-2015
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Default Re: PayPal account limited-- PayPal requesting invoices

Are you UK? Once...PayPal rang me and asked to see all my products in a photo with me next to them instead.
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  #3  
Old 10-06-2015
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Default Re: PayPal account limited-- PayPal requesting invoices

Welcome to the forums.

Do you use the SAME pp for selling and buying from China? That's a huge flag for PP
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Old 10-06-2015
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Default Re: PayPal account limited-- PayPal requesting invoices

1) If your items are generic low-cost crap, you can show them your China invoices.
2) If your items are something that MAY be suspected as a foo foo item (phake, replica etc), never ever give them China invoices. Go to a local official store, but something from them, and edit the invoice.
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Old 10-07-2015
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Default Re: PayPal account limited-- PayPal requesting invoices

Do not give China invoice for replica items.
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Old 10-08-2015
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Default Re: PayPal account limited-- PayPal requesting invoices

Quote:
Originally Posted by muzzie View Post
1) If your items are generic low-cost crap, you can show them your China invoices.
2) If your items are something that MAY be suspected as a foo foo item (phake, replica etc), never ever give them China invoices. Go to a local official store, but something from them, and edit the invoice.
You dont even have to buy anything...just get a template online and edit it. Finding the store logo isnt hard with a quick visit to their website or a Google search.
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Old 10-08-2015
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Default Re: PayPal account limited-- PayPal requesting invoices

Quote:
Originally Posted by secondeye View Post
Do not give China invoice for replica items.
Totally agree. Not the best move.
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  #8  
Old 10-11-2015
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Default Re: PayPal account limited-- PayPal requesting invoices

hi, I have same issue needing invoice, can anyone help on here? (invoice from usa ok, pm me thankyou
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  #9  
Old 10-15-2015
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Default Re: PayPal account limited-- PayPal requesting invoices

Follow muzzie's advice. I have done it and it worked.
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  #10  
Old 10-18-2015
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Default Re: PayPal account limited-- PayPal requesting invoices

Quote:
Originally Posted by muzzie View Post
1) If your items are generic low-cost crap, you can show them your China invoices.
2) If your items are something that MAY be suspected as a foo foo item (phake, replica etc), never ever give them China invoices. Go to a local official store, but something from them, and edit the invoice.
another best way is that
get the invoice format from google in excel
then edit that print that invoice and then capture the pic and send it to them

so may be it work for you
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  #11  
Old 10-19-2015
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Default Re: PayPal account limited-- PayPal requesting invoices

I once provided an invoice from a Chinese supplier and they permanently limited me. So ideally get a local supplier from your local territory. China is no go area with regards to suppliers. Best of luck.
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  #12  
Old 10-20-2015
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Default Re: PayPal account limited-- PayPal requesting invoices

I have the same situation:

Paypal limited my account and asked to compete a few steps and one of them is to provide invoices.

I sell vitamins and supplements on ebay, I actually resell them, because I buy them in drug stores in Russia and Belarus.
I have not saved any receipts so what should I do now? I dont even know how that invoice should look like.

Please help guys.
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  #13  
Old 10-25-2015
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Default Re: PayPal account limited-- PayPal requesting invoices

Quote:
Originally Posted by mufc365 View Post
You all know what you have to do so if you can't get hold of the invoice make one yourself. It's not rocket science!
Yes, but I buy my stuff in Russia, so I have no idea how that invoice should look like.
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  #14  
Old 10-25-2015
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Default Re: PayPal account limited-- PayPal requesting invoices

Quote:
Originally Posted by kao View Post
Yes, but I buy my stuff in Russia, so I have no idea how that invoice should look like.
Why not just ask the store for a receipt? Take a picture and upload it
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  #15  
Old 10-25-2015
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Default Re: PayPal account limited-- PayPal requesting invoices

Quote:
Originally Posted by kao View Post
Yes, but I buy my stuff in Russia, so I have no idea how that invoice should look like.
most likely eby n pp don't know either
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  #16  
Old 10-25-2015
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Default Re: PayPal account limited-- PayPal requesting invoices

Quote:
Originally Posted by jjjjj View Post
Why not just ask the store for a receipt? Take a picture and upload it
Hello, I got your PM, but I cannot reply to it since I do not have 20 posts in this forum.

Could you add me on skype please? name karsyz
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  #17  
Old 10-25-2015
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Default Re: PayPal account limited-- PayPal requesting invoices

its really easy to make one, you don't even need paint or Photoshop skills to do this properly #_# just a bit of imagination

if it's not drugs and counterfeit popular items - they will accept it.
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  #18  
Old 10-25-2015
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Default Re: PayPal account limited-- PayPal requesting invoices

Quote:
Originally Posted by hAve View Post
its really easy to make one, you don't even need paint or Photoshop skills to do this properly #_# just a bit of imagination

if it's not drugs and counterfeit popular items - they will accept it.
It is medicine (drugs)
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  #19  
Old 11-15-2015
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Default Re: PayPal account limited-- PayPal requesting invoices

My account is still limited.
They asked proof of delivery, I gave them those details.
After one day I got this email:

Thank you for your cooperation so far. However, to fully restore your PayPal account we need you to complete the below step(s). Please follow the instructions below:

- We have been unable to verify delivery of the items using the tracking you provided. Therefore please ask your buyers to leave feedback on eBay confirming receipt of the items.

Yours sincerely,
Anna

Those items I need to get feedback for, was sold three weeks ago, I have tried to contact those buyers like 3 times I think and no answer only one buyer (from four ones, that is required to get feedback from) left me a feedback.

What should I do? Call them and tell that it's pointless to spam their inbox with mails politely asking to leave a feedback for me?
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  #20  
Old 11-15-2015
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Default Re: PayPal account limited-- PayPal requesting invoices

Quote:
Originally Posted by secondeye View Post
Do not give China invoice for replica items.
Yes, otherwise it would be instant ban..
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  #21  
Old 11-19-2015
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Default Re: PayPal account limited-- PayPal requesting invoices

Quote:
Originally Posted by wtfebay View Post
You dont even have to buy anything...just get a template online and edit it. Finding the store logo isnt hard with a quick visit to their website or a Google search.

I have pp in my country, and selling on ebay, US. I have stuff in there.
Should i provide shipping address on Invoice with address in US or add in my country ?
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  #22  
Old 01-28-2016
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Default Re: PayPal account limited-- PayPal requesting invoices

Hello my paypal is limited also, and Paypal is requesting invoice. Can anyone help, please pm me.
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